Armi O. Tamayo
Rocklin,CA
Summary
Results-driven Senior Enterprise Account Manager with a proven track record of exceeding sales targets and delivering exceptional client experiences. Skilled in cultivating client engagement and relationships, understanding customer needs, and end-to-end account management.
Experienced in mobile, voice, connectivity, cloud, business continuity, cybersecurity, data center, business applications, and virtualized solutions. Managed various industry portfolios, including global service providers and wholesale business, IT business process management, manufacturing, distribution, automotive, education, and retail.
Strongly committed to efficiency, accountability, training, and collaboration.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Career Break
Relocation
01.2022 - Current
Moved to the United States, and processed required immigration documents.
Senior Enterprise Account Manager
Globe Telecom
04.2015 - 01.2022
Built and maintained relationships with C-suite clients as part of continued service, end to end portfolio management, as well as to potentially grow existing contracts.
Created strategic account plans based on changing markets, customer conditions, competitor activity and updates relevant to achieving and exceeding sales targets.
Led cross-functional teams to facilitate and expedite related business transactions, and execute delivery or resolution of customer requests and concerns.
Monitored and analyzed customer feedback to identify opportunities for improvement.
Created sales forecasts to target monthly and yearly objectives.
Senior Corporate Account Manager
Globe Telecom
01.2011 - 03.2015
Developed, maintained and utilized diverse client base composed of small, medium, and emerging accounts.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Negotiated and closed long-term agreements with new and existing clients in assigned territories in Metro Manila.
Customer Relations Manager
Marithé Et Françios Girbaud
10.2010 - 01.2011
Crafted and implemented innovative strategies that drove Club Le Jean membership acquisition, retention, and engagement.
Surpassed established KPIs for member acquisition, retention and activities.
Collaborated with product, marketing and sales teams to create targeted promotions/communications to maintain ongoing relationship between the brand and its 30,000 members.
Senior Account Executive
Thinkpadd Inc.
01.2008 - 07.2010
Exceeded sales targets through acquisition of new clients and retention of key accounts (Unilever, Mead Johnson, Kraft) for print and fabrication, events, IT, design, and publication services.
Collaborated closely with creatives, brand, marketing and sales teams for project requirements and execution.
Ensured alignment of plans and strategies and guaranteed sound implementation.
Education
Bachelor of Arts - Consular And Diplomatic Affairs
De La Salle - College of Saint Benilde
Metro Manila, Philippines2006
Skills
- Account management
- Revenue generation and retention
- Business negotiation
- Territory management
- Cross-functional collaboration
- Contract preparation
- Strategic planning and selling
- Forecasting
- Time management
- Effective verbal and written communication
- Relationship building
- Salesforce
- Teachability
- Consultative Selling
- Leadership
Accomplishments
2021 - 2022 : Global Service Providers / Wholesale Business
Key Accounts : Google, Vodafone
Grew existing portfolio by $4.3M
300% Incremental Sales Achievement (Q3 2021)
1st Place, Enterprise Shark Tank Team Competition
Top ICT Sales for GSP (May, June, November 2021)
2019 - 2020 : IT - Business Process Management Industry
Key Accounts : Google, Teleperformance, Telus
894% Incremental Sales (August 2020)
Top ICT Sales for IT-BPM (June 2020, August 2019)
Top 8 Account Manager, Enterprise Group (Q3 2019)
Millionaires Club >PhP1M Sales for Key Industries 1 (August, September, October 2019)
2017 - 2018 : Manufacturing (Food), Distribution, Automotive Industries and Religious Organizations
Key Account : Coca-Cola
Top Data Sales for Key Industries 4 (July 2018)
Top IT Enabled Services Sales for Key Industries 4 (July 2018)
Top Wireless Sales for Key Industries 4 (January 2018)
Top Data Sales for Key Industries 4 (February 2017)
2016 : Education Industry
Key Account : De La Salle University School System
697% YTD Incremental Sales Achievement
Top 4 Account Manager, Key Industries 4
Top Data Sales for Key Industries 4 (August, November, December 2016)
Certification
- AWS Business Professional | Amazon Web Services, 2020
- AWS Cloud Economics | Amazon Web Services, 2020
- AWS Cloud Practitioners Essentials 2nd Edition | Amazon Web Services, 2020
- AWS Solutions Training for Partners : Foundations (Business) | Amazon Web Services, 2020
- Checkpoint Sales Specialist | CheckPoint Software Technologies, 2020 - 2021
- Checkpoint Certified Sales Representative | CheckPoint Software Technologies, 2020 - 2021
- Network Security Expert Program (NSE 2 Network Security Associate) | Fortinet, 2020 - 2022
- Collaborative Leadership | Management Strategies, 2019
- Challenger Program | Challenger, 2019
- Strategic Selling with Perspective | Miller Heiman Group, 2019
- Business Excellence Program | Apple, 2018
Timeline
Career Break
Relocation
01.2022 - Current
Senior Enterprise Account Manager
Globe Telecom
04.2015 - 01.2022
Senior Corporate Account Manager
Globe Telecom
01.2011 - 03.2015
Customer Relations Manager
Marithé Et Françios Girbaud
10.2010 - 01.2011
Senior Account Executive
Thinkpadd Inc.
01.2008 - 07.2010
Bachelor of Arts - Consular And Diplomatic Affairs
De La Salle - College of Saint Benilde