Summary
Overview
Work History
Education
Skills
Timeline
Generic

Armicha Sidney

Houston,TX

Summary

As a professional with an excellent record of success in the healthcare industry, I am seeking a position within a diversity and/or administrator setting that will utilize my expertise in healthcare management, which will allow me to be proactive in engaging staff who will ultimately make a difference to the reputation of your community.

Overview

9
9
years of professional experience

Work History

SNAP Coordinator | Case Manager

The Women's Home
07.2022 - Current
  • Assist in overseeing daily operations of a 100-bed unit assisted living facility.
  • Recruit and train highly qualified and productive staff.
  • Assisted the Executive Director with promotional and marketing approaches to boost census and market penetration while enhancing engagement and driving growth, resulting in two increased admissions weekly.
  • Assist in the formulation, revision, implementation, and evaluation of policies and procedures, strategic goals, and objectives.
  • Assist in developing and managing annual operating and capital budgets to utilize fiscal resources effectively.
  • Assure compliance with local, state, and federal regulations regarding assisted living facility licensure and state survey requirements.
  • Collaborate with facility nurse, resident care coordinator, and department heads to ensure high-quality care was provided to residents.
  • Assisted the Executive Director with pulling, scanning, and selecting appropriate and qualified candidate applications, interviewing, hiring, orientation, training, and disciplinary action of employees.
  • Assisted the Executive Director in managing the admissions process of assisted living residents from the first contact through move-in.
  • Liaison for family members, residents, and outside entities as well as point of contact for any concerns or grievances.

Resident Manager

Epic Long Island
10.2017 - 11.2019

· Conducted tours of facility to prospective residents and families.

· Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.

· Recruited and hired highly talented individuals bringing great skills and passion to work.

· Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.

· Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.

· Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.

· Successfully negotiated client contract renewals to create increased revenue.

· Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

· Developed policies and procedures for effective memory care management.

· Improved bed occupancy by 20% in 90 days.

· Initiated training and education programs for supporting healthcare staff.

· Led and motivated more than 24 employees through supervision, training and coaching on duties and daily operational activities.

Assistant Residence Manger

QSAC
03.2018 - 12.2018
  • Performed daily rounds to evaluate patient conditions and update care plans.
  • Educated patients and families about procedures and care options.
  • Conducted routine evaluations of overall resident care within facility and enforced high standards of care.
  • Oversaw floor employee performance, improvement planning and training.
  • Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
  • Managed patient discharge planning.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Reported concerns to supervisory DNS and Medical Director to maintain optimal care for all client needs.
  • Assisted 20 patients with assorted tasks and care concerns, closely monitoring conditions and safety.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Coordinated Medical transport travel arrangements and accommodations on behalf of clients.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Trained and supervised health care workers conducting resident assessments.
  • Verified quality of assessments in accurately reflecting physical, mental and psychosocial status of each resident.
  • Helped develop comprehensive resident assessment and care plans for 20-bed facility.
  • Coordinated completion of resident assessments in accordance with current federal and state regulations.
  • Managed comprehensive, interdisciplinary assessments for patient admissions and annual reviews.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Treated patients by administering various types of medications and therapies.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.

Direct Care Counselor

Block Institute Inc
09.2014 - 07.2018
  • Conducted tours of the facility to prospective residents and families.
  • Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
  • Recruited and hired highly talented individuals bringing excellent skills and passion to work.
  • Monitored daily delivery of quality services, promoting a high level of satisfaction among families and residents.
  • Communicated effectively with family members regularly regarding care, issues, and overall health of loved ones.
  • Conducted routine facility inspections, identified areas of improvement, eliminated hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed policies and procedures for effective resident care management.
  • Improved bed occupancy by 33% in 120 days.
  • Initiated training and education programs for supporting healthcare staff.
  • Led and motivated more than 24 employees through supervision, training, and coaching on duties and daily operational activities.
  • Assisted the Executive Director in meeting community goals, including scheduling, attendance tracking, training protocol.
  • Maintained a high level of resident care, loyalty, and professionalism.

Education

Bachelor of Arts - Business Administration

University of South Carolina - Columbia
Columbia, SC
12.2019

Skills

  • Staff leadership
  • Clinical oversight
  • Patient care management
  • Admissions intake expertise
  • Physical assessments
  • Coordination skills
  • Medication administration
  • Wound care

Timeline

SNAP Coordinator | Case Manager

The Women's Home
07.2022 - Current

Assistant Residence Manger

QSAC
03.2018 - 12.2018

Resident Manager

Epic Long Island
10.2017 - 11.2019

Direct Care Counselor

Block Institute Inc
09.2014 - 07.2018

Bachelor of Arts - Business Administration

University of South Carolina - Columbia
Armicha Sidney