Microsoft Outlook, word, excel
Armida Curiel- Chaidez
Fremont,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Organized and dedicated proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Reliable in home caregiver enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
22
22
years of professional experience
Work History
In-Home Caregiver
IHSS In Home Support Services
05.2018 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Administered medication as directed by physician.
Front Office Receptionist
OIU
06.2008 - 09.2020
- Screen incoming calls to internal personnel and departments, routing to best-qualified department and answer emails.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided clerical support to company employees by copying, faxing, and filing documents, mailing.
- Maintained clean reception area to promote positive, professional environment for clients.
- Schedule meetings, managed appointment calender.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support, addressing routine, and special requirements.
- Increased productivity by cleaning and organizing supplies.
- Answer external
- Screened visitors and issued badges to maintain safety and security.
- Helped office staff prepare reports and presentations for internal or client-related use.
Certified Nursing Assistant
Hill Side Care Center
02.2001 - 12.2005
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
High School Diploma -
James Logan High School
Union City, CA06-1999
Skills
- Ul>
- Correspondence distribution
- P>Word processing
- P>Security awareness
- P>Telephone skills
- P>Organization skills
- P>File management
- P>Scheduling
- Household Support
- Developing Client Trust
- Patient Needs Assessment
Software
Languages
Spanish
Native or Bilingual
Timeline
In-Home Caregiver
IHSS In Home Support Services
05.2018 - Current
Front Office Receptionist
OIU
06.2008 - 09.2020
Certified Nursing Assistant
Hill Side Care Center
02.2001 - 12.2005
High School Diploma -
James Logan High School