Armida Ramirez
Glendale,AZ
Summary
Dedicated professional with experience in food service and warehouse operations. Known for exceptional customer service and strong problem-solving abilities, driving productivity through effective communication and adherence to safety standards.
Overview
4
4
years of professional experience
Work History
Pit Operator
Amazon
05.2026 - 08.2026
- Operated material handling equipment to facilitate efficient product movement within the warehouse environment.
- Ensured compliance with safety protocols while performing daily tasks and handling the equipment.
- Collaborated with team members to optimize workflow and maintain high productivity levels.
- Adapted quickly to changing workflows and priorities, demonstrating flexibility in fast-paced settings.
- Participated in training sessions to enhance understanding of warehouse processes and safety standards.
- Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
- Maintained a clean and safe working environment through consistent housekeeping practices.
- Enhanced pit operation efficiency by implementing new safety protocols and procedures.
- Increased productivity through effective communication and collaboration with team members.
- Operated heavy machinery proficiently, resulting in faster loading and unloading times.
Crew Member
Whataburger
07.2022 - 03.2024
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Collaborated with team members to streamline operations during peak hours.
- Operated kitchen equipment efficiently to maintain food quality and safety standards.
- Maintained cleanliness and organization in dining and kitchen areas to enhance customer experience.
- Processed customer orders accurately, ensuring timely delivery and accuracy in transactions.
- Handled cash register duties, including balancing till at the end of shifts with precision.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of the restaurant to promote a a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create an optimum experience onboard.
Education
High School Diploma -
K-12 Online School
Dallas, TX05-2024
Skills
- Team collaboration
- Effective communication
- Safety awareness
- Attention to detail
- Problem-solving
- Workplace safety protocols
- Food preparation
- Heavy machinery operation
- Material handling
- Customer service
- Taking orders
- Cash handling
- Warehouse operations
- Multitasking and prioritization
- Time efficiency
- Transaction processing
- Self-discipline
- Inventory management
- Safety compliance
- Food safety practices
- Drive-thru service
- Safety compliance
Timeline
Pit Operator
Amazon
05.2026 - 08.2026
Crew Member
Whataburger
07.2022 - 03.2024
High School Diploma -
K-12 Online School