Armida Salas
San Antonio,TX
Summary
Seasoned healthcare professional with a proven track record at Wilson Memorial Hospital, demonstrating exceptional skills in medical documentation and compassionate patient support. Expert in healthcare compliance and patient safety, adept at multitasking with a focus on delivering quality care. Achieved significant improvements in patient satisfaction and operational efficiency.
Overview
30
30
years of professional experience
Work History
Abh Hospitality
Staybridge Suites Hotel
San Antonio, TX
06.2020 - Current
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Developed and implemented kitchen policies, procedures and quality standards.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Front Desk Receptionist
Executive Inn Suites
Floresville, TX
01.2019 - 05.2020
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Unit Clerk
Connally Memorial Medical Center
Floresville, TX
01.2001 - 03.2011
- Ensured accuracy of coding on patient accounts by verifying billing codes against medical records documentation.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
- Reviewed medical records for completeness prior to release or transfer of files.
- Assisted in maintaining inventory levels of medical supplies in assigned areas.
- Performed data entry into an electronic health record system.
- Provided support to physicians and nursing staff with administrative tasks.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Answered phones to transfer calls or relay messages to patients or staff.
- Prepared charts for outpatient and inpatient services.
- Demonstrated knowledge in medical terminology to accurately transcribe physician orders.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Participated with health care team to deliver quality and customer-focused health care to patients.
- Organized ordered medical tests, sample collection and patient transportation.
CNA
Wilson Memorial Hospital
Floresville, TX
04.2000 - 01.2001
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
Home Health Aide
Wilson Memorial Hospital
Floresville, TX
06.1994 - 04.2000
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
Education
GED -
Overfelt High School
San Jose, CA07-1991
Skills
- Compassionate Patient Support
- Wellness
- Healthcare Compliance Knowledge
- Consistent Patient Care
- Risk Management
- Critical Thinking
- Patient Safety
- End of life care
- Inpatient Care
- Medical Documentation
- Medical Terminology
- Multitasking Abilities
- Professionalism
- Electronic Health Records
- Reliability
- Multitasking
Languages
English
Professional
Spanish
Professional
Timeline
Abh Hospitality
Staybridge Suites Hotel
06.2020 - Current
Front Desk Receptionist
Executive Inn Suites
01.2019 - 05.2020
Unit Clerk
Connally Memorial Medical Center
01.2001 - 03.2011
CNA
Wilson Memorial Hospital
04.2000 - 01.2001
Home Health Aide
Wilson Memorial Hospital
06.1994 - 04.2000
GED -
Overfelt High School
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