Armida Yazmin Pastrana
El Paso,TX
Summary
Dedicated administrative-office professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional with strong written and verbal communication skills.
Overview
25
25
years of professional experience
Work History
Administration and Sales
Ximena's Boutique, LLC
01.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Office Management Assistant
FX Heavy Haul
01.2021 - 01.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Office Administrative Assistant
VM Golf Services, Inc.
01.2013 - 07.2015
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by scheduling appointments and organizing itinerary.
- Assisted in payroll data entry for delivery of proper and timely payments to employees.
Office Assistant
RM International, LLC.
10.2006 - 08.2009
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Scheduled and coordinated travel arrangements for office staff members.
- Input data into spreadsheets and databases.
- Informed and supported business leaders through consistent communication and administrative support duties.
Customer Service Representative
ChoicePoint Precision Marketing
08.2004 - 10.2006
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Trained new personnel regarding company operations, policies and services.
Office Management Assistant
Axcel, SA De CV
11.2001 - 06.2004
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis. Assisted sales, warehouse and all administrative departments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sales Assistant
Kar Fones / Claudia Escobar
09.1998 - 10.2001
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Bel Air High School
El Paso, TX05.1998
Skills
- Sales Experience
- Data Entry
- Bilingual Customer Service
- Sales and Marketing Support
- Clerical Experience
- Accounting / Administration Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administration and Sales
Ximena's Boutique, LLC
01.2022 - Current
Office Management Assistant
FX Heavy Haul
01.2021 - 01.2022
Office Administrative Assistant
VM Golf Services, Inc.
01.2013 - 07.2015
Office Assistant
RM International, LLC.
10.2006 - 08.2009
Customer Service Representative
ChoicePoint Precision Marketing
08.2004 - 10.2006
Office Management Assistant
Axcel, SA De CV
11.2001 - 06.2004
Sales Assistant
Kar Fones / Claudia Escobar
09.1998 - 10.2001
High School Diploma -
Bel Air High School
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