Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Tech (Data Entry)
Drug Rehabilitation Center
07.2023 - Current
Completed data entry tasks with accuracy and efficiency.
Scanned documents and save in database..
Secured and protected data from unauthorized access by complying with security protocols.
Updated and maintained customer information, documents and records.
Client care supervision.
Client Receiving and Triage services.
Maintaining and supporting general House Operations.
Provide Motivational/educational groups.
Manager Trainee
4Point Market,
05.2022 - 03.2023
Evaluated suppliers to maintain cost controls and improve operations.
Pursued every opportunity to learn about Sales Store business at all levels and improve team member support.
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
Oversaw employee scheduling procedures, ensuring optimal staffing levels were maintained at all times while minimizing labor costs.
Maintained strict adherence to company policies, ensuring compliance with all relevant laws, regulations, and industry standards throughout daily operations.
Explained services and products to customers in friendly and engaging way.
Managed and mentored team of 14 employees.
Fostered a collaborative work environment by promoting open communication channels among team members.
Boosted sales performance by providing ongoing support and guidance to trainee managers in executing sales strategies.
Gained knowledge of company policies, protocols and processes.
Analyzed customer feedback to identify areas for improvement.
Handled day-to-day customer or client questions via telephone or email.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Manager of Operations
Patel Management Dunkin
04.2019 - 04.2022
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Reported issues to higher management with great detail.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Office Staff Assistant/Student Event Planner
Mary Lourdes Academy Inc.
06.2004 - 06.2006
Conducted regular inventory checks of office supplies, anticipating and ordering necessary items before depletion to avoid work disruptions.
Saved company resources by efficiently utilizing office supplies and equipment, identifying cost-saving opportunities where possible.
Updated employee databases regularly, ensuring correct personnel records were easily accessible when needed by human resources or other departments.
Provided administrative support to multiple departments as needed, demonstrating flexibility and adaptability within a dynamic office environment.
Managed calendars and scheduled appointments for multiple supervisors, resulting in better time management across the team.
Organized travel arrangements for staff members attending conferences or meetings, ensuring smooth logistics and minimizing expenses.
Interacted with customers by phone, email, or in-person to provide information.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Organized events and meetings to maximize capacity and keep event venues running smoothly.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Food Service Supervisor
Mary Loudes Academy Inc.
01.2002 - 06.2004
Kept guest and work areas clean, organized, and sanitized per established standards.
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Maintained health and food safety standards at all stages, from storage through delivery.
Psychometrician/Case Manager at Baguio General Hospital and Medical Center – Outpatient Drug Treatment and Rehabilitation CenterPsychometrician/Case Manager at Baguio General Hospital and Medical Center – Outpatient Drug Treatment and Rehabilitation Center
Supervising Administrative Officer/Division Chief at Department of Health Drug Abuse Treatment and Rehabilitation Center-BukidnonSupervising Administrative Officer/Division Chief at Department of Health Drug Abuse Treatment and Rehabilitation Center-Bukidnon