Summary
Overview
Work History
Education
Skills
Timeline
Generic

Armie Carver

Boynton Beach,FL

Summary

Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Tech (Data Entry)

Drug Rehabilitation Center
07.2023 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and save in database..
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Updated and maintained customer information, documents and records.
  • Client care supervision.
  • Client Receiving and Triage services.
  • Maintaining and supporting general House Operations.
  • Provide Motivational/educational groups.


Manager Trainee

4Point Market,
05.2022 - 03.2023
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Pursued every opportunity to learn about Sales Store business at all levels and improve team member support.
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Oversaw employee scheduling procedures, ensuring optimal staffing levels were maintained at all times while minimizing labor costs.
  • Maintained strict adherence to company policies, ensuring compliance with all relevant laws, regulations, and industry standards throughout daily operations.
  • Explained services and products to customers in friendly and engaging way.
  • Managed and mentored team of 14 employees.
  • Fostered a collaborative work environment by promoting open communication channels among team members.
  • Boosted sales performance by providing ongoing support and guidance to trainee managers in executing sales strategies.
  • Gained knowledge of company policies, protocols and processes.
  • Analyzed customer feedback to identify areas for improvement.
  • Handled day-to-day customer or client questions via telephone or email.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Manager of Operations

Patel Management Dunkin
04.2019 - 04.2022
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Office Staff Assistant/Student Event Planner

Mary Lourdes Academy Inc.
06.2004 - 06.2006
  • Conducted regular inventory checks of office supplies, anticipating and ordering necessary items before depletion to avoid work disruptions.
  • Saved company resources by efficiently utilizing office supplies and equipment, identifying cost-saving opportunities where possible.
  • Updated employee databases regularly, ensuring correct personnel records were easily accessible when needed by human resources or other departments.
  • Provided administrative support to multiple departments as needed, demonstrating flexibility and adaptability within a dynamic office environment.
  • Managed calendars and scheduled appointments for multiple supervisors, resulting in better time management across the team.
  • Organized travel arrangements for staff members attending conferences or meetings, ensuring smooth logistics and minimizing expenses.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.

Food Service Supervisor

Mary Loudes Academy Inc.
01.2002 - 06.2004
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.

Education

Associate of Arts - Travel And Tourism

Cora Doloroso Philippines
Makati Philippines
03.2005

Associate of Arts - Culinary Arts

TESDA Vocational Technical School
Manila Philippines
02.2004

High School Diploma -

Mary Lourdes Academy
Taguig Philippines
04.2003

Skills

  • Independent worker
  • Customer Service-Oriented
  • Filing and data archiving
  • Maintains confidentiality
  • Strong Problem Solver
  • Quality Control
  • Resourceful
  • Fast Learner
  • Attention to Detail
  • Decision-Making
  • Strong work ethic
  • Motivated team player
  • Delivering good customer service

Timeline

Tech (Data Entry)

Drug Rehabilitation Center
07.2023 - Current

Manager Trainee

4Point Market,
05.2022 - 03.2023

Manager of Operations

Patel Management Dunkin
04.2019 - 04.2022

Office Staff Assistant/Student Event Planner

Mary Lourdes Academy Inc.
06.2004 - 06.2006

Food Service Supervisor

Mary Loudes Academy Inc.
01.2002 - 06.2004

Associate of Arts - Travel And Tourism

Cora Doloroso Philippines

Associate of Arts - Culinary Arts

TESDA Vocational Technical School

High School Diploma -

Mary Lourdes Academy
Armie Carver