Armineh Zarookian
Sylmar,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
As well as a welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
15
15
years of professional experience
Work History
Owner/Manager
Pick & Mix Juice Bar
01.2016 - 03.2024
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Boosted sales by creating innovative and appealing smoothie recipes tailored to customer preferences.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Florist Manager
Design By Ashley
06.2009 - 12.2011
- Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
- Managed inventory and supply orders, ensuring optimal stock levels for efficient business operations.
- Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
- Streamlined workflow processes, increasing productivity and overall efficiency within the store.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Jonarestane Dianat
Tehran, Iran06.1992
Skills
- Business Management
- Labor Relations
- Budget Administration
- Customer Service
shopping
I love to shop, so I know what customers usually want. I can put myself in their shoes and try to guide them to the item of their desire, while also increasing profit for the company.
Languages
Armenian
Native or Bilingual
Persian
Native or Bilingual
English
Full Professional
Timeline
Owner/Manager
Pick & Mix Juice Bar
01.2016 - 03.2024
Florist Manager
Design By Ashley
06.2009 - 12.2011
High School Diploma -
Jonarestane Dianat
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