Armita Gorg

• Assist residents with daily activities (bathing, dressing, feeding, toileting).
• Monitor and record vital signs, reporting concerns to nursing staff.
• Support mobility, transfers, and repositioning to prevent injuries.
• Maintain hygiene, infection control, and a safe environment.
• Observe and report changes in resident conditions.
• Provide emotional support and companionship.
• Respond to emergencies and assist as needed.
• Collaborate with the healthcare team for quality care.

Key Responsibilities:

• Warmly greet and assist patients with check-in, check-out, and appointment scheduling.
• Verify insurance, update patient demographics, and maintain precise health records.
• Process payments, manage billing inquiries, and ensure financial accuracy.
• Assist patients with completing medical forms and required documentation.
• Uphold strict patient confidentiality in compliance with HIPAA regulations.
• Efficiently handle phone calls, respond to inquiries, and relay messages to medical staff.
• Maintain a professional, organized, and welcoming front desk environment.
• Answered phone calls and messages for 6 physician immediate care medical facility, scheduling appointments, and handling patient inquiries.