Armond Jones
Calumet City,IL
Overview
7
7
years of professional experience
Work History
Partnership Coordinator
Iroarglobal.com
Chicago, IL
05.2021 - Current
- Vetted and screened entities and individuals participating in company programs through data aggregation tools.
- Provided technical assistance in areas such as setting up websites or using software applications when requested by partners.
- Delegated work to staff, setting priorities and goals.
- Developed comprehensive partner profiles, including contact information, project details, and performance data.
- Prepared presentations highlighting key success stories related to existing partnerships.
- Participated in the planning of annual conferences or other events aimed at increasing awareness about partnerships within the organization.
- Recommended precise and direct actions to resolve complex issues which span organizational boundaries.
- Processed invoices from partners for goods received or services rendered.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Maintained awareness of contemporary changes in federal, state and local regulations concerning corporate affiliate programs.
- Analyzed financial activities of department to share budgetary input with managers.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Recruited, interviewed and selected employees to fill vacant roles.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Interpreted and explained work procedures and policies to brief staff.
- Reviewed partnership contracts regularly to ensure they remain compliant with industry regulations.
- Coordinated travel arrangements for staff attending partner meetings.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Planned and managed event logistics.
Intermodal Equipment Operator
BNSF
Cicero, IL
01.2021 - 11.2021
- Operated intermodal equipment safely and efficiently in accordance with applicable laws and regulations.
- Attended training sessions related to new technologies used in the operation of intermodal equipment.
- Unloaded containers from trailers or railcars using a forklift or other material handling equipment.
- Maintained an organized work area by cleaning up after each task is completed.
- Monitored container inventory levels throughout the shift and arranged for replenishment when necessary.
- Worked cooperatively with members of management team to resolve issues quickly.
- Repaired malfunctioning parts on intermodal vehicles, such as brakes, suspension systems and lights, using hand tools and power tools.
- Assisted with the installation of new intermodal equipment including wiring and programming components.
- Maintained records of daily inspections, maintenance, and repairs on assigned equipment.
- Inspected cargo for damage prior to loading and unloading and reported any discrepancies as needed.
- Provided assistance to co-workers as needed during peak periods of activity.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Ramp Agent
Southwest Airlines
Chicago, IL
03.2017 - 04.2021
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Packed boxes and stock using organizational guidelines.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Used scanners to track parcel information, condition or receipt.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Protected customers' baggage from loss, theft, and damage.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collected, sorted and checked baggage tags against flight lists.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Secured items in truck by strapping over protective padding.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Timeline
Partnership Coordinator
Iroarglobal.com
05.2021 - Current
Intermodal Equipment Operator
BNSF
01.2021 - 11.2021
Ramp Agent
Southwest Airlines
03.2017 - 04.2021