Summary
Overview
Work History
Education
Skills
Timeline
Generic

Armoni Gilbert

Philadelphia,PA

Summary

Highly-motivated leader with experience in retail management, administration, and marketing as a means of elevating the customer experience and driving performance. With a both selling and merchandising backgrounds, I am looking to continue growing in my leadership in the operational and administrative aspects of a business.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

MMLafleur
Philadelphia, PA
06.2024 - Current
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Assistant Manager/Store Manager

Leap Inc.: Thirdlove
Philadelphia, PA
06.2023 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • conducted interviews and Onboarding Training for prospects & new hires.
  • Train for other brands to assist other stores in the Philly area.
  • Create Visuals and manage back room operations involving product placement.
  • Submit weekly recaps to discuss the store’s status on KPI’s, inventory, marketing, and staff training.
  • Report to Store Leader and Market Manager for plans and updates on completed tasks.
  • Promoted within five months to Store Leder Role

Marketing Intern

Christian Crosby -Live Life Nice
Philadelphia, PA
01.2023 - 03.2024
  • Conducted research on competitor marketing and digital content.
  • Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
  • Researched and developed creative content for websites to promote brands in market.
  • Researched latest trends and conducted market analysis.
  • Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Drove brand value by utilizing basic consumer insight principles.
  • Utilized Adobe suites to create original images and content.
  • Monitored team progress and enforced deadlines.

Listing Specialist

Crosby Market LLC
Philadelphia, PA
03.2023 - 12.2023
  • Corresponded with online customers via electronic mail, telephone or other electronic messaging.
  • Determined and set product prices.
  • Received and processed payments from customers using electronic transaction services.
  • Composed images of products using video or still cameras, lighting equipment and editing software.
  • Purchased new or used items from online or physical sources for resale via websites.
  • Managed inventory via Microsoft Excel and Google Spreadsheets.

Crew

Trader Joes
Philadelphia, PA
02.2023 - 06.2023
  • Drove team success by quickly completing assigned tasks.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.

Sales Manager

American Eagle Outfitters, Inc
Philadelphia, PA
02.2022 - 03.2023
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Conducted interviews for potential candidates.
  • Assisted in merchandising and weekly visual adjustments for both Aerie and American Eagle.
  • Participated in floorsets and seasonal visual resets.
  • Remained aware of all products and inventory.
  • Focused on daily sales and projected sales metrics for the week.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Coached employees in developing and achieving individual performance goals.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.

Server/Deli/Hostess

Silver Diner
Waldorf, MD
08.2020 - 01.2022
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Received training and performed 5 different job codes in the Front of House (Server, Host, Deli, Soda, and Expo)
  • Maintained knowledge of menu and updated options.

Sales Associate

Champion
Philadelphia, PA
03.2019 - 06.2020
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Bachelor of Arts - Fine Arts

The University of The Arts
Philadelphia, PA
05-2025

Visual Arts

Duke Ellington School of The Arts, High School
2017

Skills

  • Proficiency in Software Programs (Photoshop, Adobe Illustrator, Microsoft Excel, etc)
  • Problem-Solving
  • Analytical skills
  • Supervision & leadership
  • Written and oral communication skills
  • Merchandising knowledge
  • Photography
  • Billing and invoicing
  • Training & development
  • Planning & organizing
  • Microsoft Office
  • Market research, forecasting and analysis
  • Recruiting and hiring
  • Schedule management
  • Adobe Creative Suite
  • Adobe software proficiency

Timeline

Assistant Store Manager

MMLafleur
06.2024 - Current

Assistant Manager/Store Manager

Leap Inc.: Thirdlove
06.2023 - Current

Listing Specialist

Crosby Market LLC
03.2023 - 12.2023

Crew

Trader Joes
02.2023 - 06.2023

Marketing Intern

Christian Crosby -Live Life Nice
01.2023 - 03.2024

Sales Manager

American Eagle Outfitters, Inc
02.2022 - 03.2023

Server/Deli/Hostess

Silver Diner
08.2020 - 01.2022

Sales Associate

Champion
03.2019 - 06.2020

Bachelor of Arts - Fine Arts

The University of The Arts

Visual Arts

Duke Ellington School of The Arts, High School

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Armoni Gilbert