Armoni Hillard
Houston,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Detention Officer
Harris County Sheriff Office
08.2022 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Regularly conducted security and sanitation checks.
- Supervised and controlled behavior of Number inmates.
Customer Service Rep
Target
04.2019 - 02.2022
- Maintain consistent accuracy of cash register, make sure all payment transactions are correct and proficient
- Check out customers’ purchases quickly, ensured accurate prices codes, discounts and provide efficient customer service
- Take initiative during slow times to re-stock, or other tasks assigned by the supervisor
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
ER Immediate Care
Memorial
08.2021 - 10.2021
- Clinical duties included: taking medical histories, documented in paper or electronic medical records and recording vital signs, explaining treatment procedures to patients, preparing them for examination, and assisting the physician during the examination
- Collected and prepared laboratory specimens or performed basic laboratory tests on the premises, disposed of contaminated supplies, and sterilized medical instruments
- Arranged examining-room instruments and equipment, maintained supplies and equipment, and kept waiting and examining rooms neat and clean
- Maintained operations by following policies and procedures; reported needed changes
- Administered oral and inject-able medications, changed dressings, cleaned and maintained instruments and medical equipment
- Entered data from monitoring and tracking systems such and vaccine and medication refrigerators, sterilization devices and other quality or safety data
- Managed specialty referrals, measured patient vital signs (pulse, blood pressure, pulse, and temperature), height and weight, performed in-office lab tests, and stocked exam rooms
- Prepared patients for examination by performing preliminary physical tests; took blood pressure, weight, and temperature; reported patient history summary
Sales Associate
FOOT ACTION
01.2018 - 04.2019
- Organized and designed displays for the floor of the department to attract customers
- Assisted customers in deciding purchases, sizes, shoe types and vendors
- Executed and operated proper transaction procedures per purchase
Education
Medical Assistant Certification - undefined
THE COLLEGE OF HEALTH CARE PROFESSIONS
10.2020
High School Diploma - undefined
WORTH HIGH SCHOOL
06.2018
Skills
- Visual and Audio Testing
- Vital Signs
- Injections
- Venipuncture
- Sutures/Staple Removal
- Administer Oral Medications
- Assist Hearing Impaired Patients
- Wound Cleaning
- Bandaging
- Electrocardiogram
- Circulation
- Collecting Specimen
- Glucose Testing
- Pregnancy Testing
- Breast Exam
- Greet and registered Patients
- Scheduled Appointments
- Documented in paper and electronic medical Records
- Credit card payment processing
- Retail sales customer service
- Stockroom procedures
- In-store support
- Call Center Operations
- Inbound and Outbound Calling
- Promotional support
- Attentive and Observant
- Emergency Response
- Theft Prevention
- Intruder Response and Removal
- CPR Certified
- Security Regulation Enforcement
- Customer Account Management
- Verbal and Written Communication
- Call Documentation
- Responding to Difficult Customers
- Customer Retention Strategies
- Order and Refund Processing
- Customer Communications
- Professional Telephone Voice
Timeline
Detention Officer
Harris County Sheriff Office
08.2022 - Current
ER Immediate Care
Memorial
08.2021 - 10.2021
Customer Service Rep
Target
04.2019 - 02.2022
Sales Associate
FOOT ACTION
01.2018 - 04.2019
Medical Assistant Certification - undefined
THE COLLEGE OF HEALTH CARE PROFESSIONS
High School Diploma - undefined
WORTH HIGH SCHOOL
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