Arna Shea Okimoto
Honolulu,HI
Summary
Organized and driven individual with strong time management and organizational skills. Committed to delivering high-quality customer service in various environments, with proven reliability and professionalism. Aiming to leverage diverse experience to contribute effectively to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
House and Pet Sitter
Self employed
Honolulu, Hawaii
09.2024 - 08.2026
- Provided pet care services for five clients, including feeding, walking, exercise, companionship, and monitoring pet well-being.
- Followed detailed care instructions to ensure pets maintained their normal routines.
- Maintained clients' homes during absence by collecting mail, watering plants, and ensuring property security.
- Communicated regularly with clients and provided updates regarding their pets and homes.
- Obtained positive feedback from all clients for reliability, professionalism, and quality of care.
- Administered medications to pets as per owner's instructions and schedules.
- Cultivated strong relationships with clients through consistent reliability and trustworthiness.
- Performed light household tasks such as cleaning litter boxes or cages, washing dishes, taking out the trash, watering plants, and sweeping floors.
- Monitored pets' health closely and promptly alerted owners to any observed changes.
- Provided loving attention to all animals in care while maintaining a safe environment for them at all times.
- Responded quickly to owner inquiries about their pet's condition or behavior.
- Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.
- Assisted in training basic commands such as sit, stay, come to all pets in care.
- Provided specialized care for senior or disabled animals, ensuring their unique needs were met.
- Communicated with clients by sending updates and photos.
- Reported concerns directly to homeowners via phone or text.
- Adapted quickly to different home environments and routines, ensuring a seamless experience for homeowners.
Sales Associate
Woodcraft
Honolulu, Hawaii
06.2025 - 10.2025
- Assisted customers in locating products and provided knowledgeable recommendations based on their needs.
- Delivered excellent customer service in a retail environment by answering questions and resolving concerns.
- Operated cash registers and processed purchases, returns, and exchanges accurately.
- Answered incoming phone calls and assisted customers with product inquiries and store information.
- Prepared, packaged, and shipped customer orders while ensuring accuracy and timely delivery.
- Maintained an organized sales floor and stocked merchandise as needed.
Cashier
Winn Dixie Supermarket
Anniston, AL
02.2023 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers promptly and responded to questions.
Delivery Driver
Papa Johns
Oxford, AL
01.2023 - 03.2023
- Delivered pizzas while ensuring quality customer service.
- Collected payments upon arrival at designated locations, ensuring prompt payment for services rendered.
- Efficiently greeted customers with a friendly smile and introduced my identity, creating an inviting atmosphere.
- Ensured timely communication with customers regarding any potential delays in delivering their food.
Seasonal Worker
Khols
Oxford, AL
08.2022 - 01.2023
- Restocked supplies for checkout area as needed.
- Provided excellent customer service at all times.
- Assisted shoppers in locating desired items within the store.
- Operated a cash register to process customer payments.
- Greeted customers entering the store and answered inquiries.
- Organized merchandise displays on the sales floor.
- Assisted with closing duties and maintained cleanliness.
Cashier
Arby's
Athens, AL
09.2021 - 08.2022
- Efficiently handled transactions and ensured smooth operation of the drive-through window.
- Followed established cash handling procedures when collecting payment from customers.
- Welcomed customers upon arrival in dining area, creating a friendly environment.
- Fostered a positive atmosphere by engaging with customers, enhancing their overall dining experience.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Upheld cleanliness standards across service areas including dining room, kitchen, and storage, contributing to a positive customer experience.
- Maintained professional demeanor during interactions with customers and co-workers.
Movie Theater Attendant
Cinematic
Athens, AL
02.2021 - 07.2021
- Guided customers in selecting films and snacks to enhance their movie experience.
- Provided excellent customer service by answering questions about movies and services offered by the theater.
- Maintained cleanliness of theater by sweeping aisles and sanitizing surfaces between shows to ensure a welcoming environment.
- Monitored and organized inventory of concession items to ensure availability of popular snacks and beverages.
- Restocked concession stands with food, drinks, napkins, and utensils throughout each shift.
- Managed cash and credit transactions and balanced registers after shifts.
- Maintained positive working relationship with fellow staff and management.
- No longer in business.
Food Service Worker
KFC Restaurant
Athens, AL
09.2020 - 01.2021
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Assisted in the preparation of food items according to recipes and instructions.
- Welcomed customers to dining area, enhancing overall dining experience.
- Addressed customer inquiries about menu items and special requests, ensuring satisfaction and repeat visits.
- Cleaned kitchen areas, equipment and utensils.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Prepared beverages such as coffee, tea, soda.
- Followed established cash handling procedures when collecting payment from customers.
- Learned new skills to better assist team and meet diverse customer needs.
Education
Bachelor of Science - Psychology
University of Alabama At Birmingham
Birmingham, AL05-2027
High School Diploma -
White Plains High School
Anniston, AL03-2023
Skills
- Pet Sitting Techniques
- Pet Care Management
- Pet Care
- House Sitting
- Booking Management
- Customer Service
- Customer service excellence
- Client Communication
- Pet Supply Management
- Time Management
- Time management skills
- Organizational abilities
- Organization
- Detail orientation
- Problem Solving
- Critical thinking
- Reliability and Trustworthiness
- Self-Motivation
- Work Ethic and Integrity
- Relationship building
- Patience and Empathy
- Microsoft Office
Certification
- National Art Honor Society
- SADD Society (Students against destructive decisions)
- National Beta Club
- Microsoft office specialist PowerPoint Associate
- Microsoft office specialist Word 2019 Associate
- Honors Society
- Presidents List
Personal Information
Date of Birth: 06/11/04
Activities
- Karate
- Art
- Acting classes
Timeline
Sales Associate
Woodcraft
06.2025 - 10.2025
House and Pet Sitter
Self employed
09.2024 - 08.2026
Cashier
Winn Dixie Supermarket
02.2023 - 03.2023
Delivery Driver
Papa Johns
01.2023 - 03.2023
Seasonal Worker
Khols
08.2022 - 01.2023
Cashier
Arby's
09.2021 - 08.2022
Movie Theater Attendant
Cinematic
02.2021 - 07.2021
Food Service Worker
KFC Restaurant
09.2020 - 01.2021
Bachelor of Science - Psychology
University of Alabama At Birmingham
High School Diploma -
White Plains High School