Arnah Jennings
Lexington, KY,KY
Summary
Knowledgeable Parts Delivery Driver . Outgoing hardworking, and a fast learner committed to customer service and efficiency. Safety-conscious driver experienced with light trucks and cars. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.
Overview
25
25
years of professional experience
Work History
Auto Parts Delivery Driver
Auto Zone Auto Parts
Lexington, KY
11.2023 - 02.2024
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Collaborated with supervisors on any changes or concerns related to delivery schedules.
- Delivered goods to customers in a timely manner while adhering to assigned routes and time schedules.
Cashier/Head Cashier
Lowes Home Improvment
200 Old Todds Rd, KY
06.1999 - 08.2013
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Processed sales transactions to prevent long customer wait times.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped with purchases and signed customers up for rewards program.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Used suggestive selling techniques to promote add-on sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returned merchandise by strictly following store return and exchange procedures.
Education
GED -
Mayors Office of Training
Lexington, KY01-1989
Skills
- Safe Driving Practices
- Clean Driving Record
- Delivery Scheduling
- Vehicle Maintenance
- Product Delivery
- Excellent Customer Service
- Local Traffic Laws
- Payment Handling
- Safe Driving
- Payment Collection
Affiliations
- Very much church and family oriented paying very close attention to showing the grandchildren the stability in working and doing the right thing in order to move forward.
Timeline
Auto Parts Delivery Driver
Auto Zone Auto Parts
11.2023 - 02.2024
Cashier/Head Cashier
Lowes Home Improvment
06.1999 - 08.2013
GED -
Mayors Office of Training