Arnajah Johnson
Detroit,MI
Summary
Dynamic professional with a proven track record at Community Living Centers, excelling in compassionate caregiving and patient care. Skilled in fostering teamwork and cooperation, significantly enhancing client satisfaction and safety. Demonstrated ability to mentor and develop staff, ensuring adherence to quality program protocols and state regulations. Diligent management with solid background in providing comprehensive care and support to individuals with diverse needs. Proven ability to build trusting relationships and contribute to individualized care plans. Demonstrated competence in communication and problem-solving to enhance client well-being.
Overview
8
8
years of professional experience
Work History
Direct Care Professional
Community Living Centers
01.2021 - Current
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Fostered strong relationships with clients, families, and team members to create a supportive network for each individual.
Senior Assistant Manager
Tuesday Morning
03.2022 - 06.2023
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Delivery Driver
Amazon
06.2020 - 01.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Learning Ambassador
Amazon
11.2017 - 06.2020
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
Receptionist/Manager on Duty
Salon De Weave
09.2016 - 11.2017
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
- Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
- Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
- Assisted in the hiring process of new reception staff members by reviewing resumes, conducting interviews, and providing input on candidate selection.
- Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing overtime expenses.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ12-2025
Skills
- Teamwork and Cooperation
- Compassionate Caregiving
- Bathing Assistance
- Patient Care
- First aid and safety
- Social Skills Development
- Emotional Support
- Life Skills Training
- Care plan assessment
- Knowledge of state regulations
- Client safety and first aid
- Quality program protocols
- First-aid and CPR
Timeline
Senior Assistant Manager
Tuesday Morning
03.2022 - 06.2023
Direct Care Professional
Community Living Centers
01.2021 - Current
Delivery Driver
Amazon
06.2020 - 01.2021
Learning Ambassador
Amazon
11.2017 - 06.2020
Receptionist/Manager on Duty
Salon De Weave
09.2016 - 11.2017
Bachelor of Science - Health Administration
University of Phoenix
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