Overview
Work History
Education
Skills
Projects
Leadership Experience
Work Eligibility
Timeline
Generic

ARNAV RAI

Arlington,VA

Overview

6
6
years of professional experience

Work History

Product Manager

Capital One
McLean, Virginia
08.2024 - Current
  • Developed a four-phase, multi-year rollout to optimize core customer data ingestion and access within agent servicing platforms, achieving a 19% increase in platform NPS.
  • Conducted comprehensive break-even analysis to identify phone disconnect vendor, essential for negotiating $500K/year contract with potential revenue exceeding $12M
  • Streamlined Customer Portal access to meet enterprise security standards by facilitating transition of 1900+ associates into 30 roles across 4 lines of business

Technology Strategy and Architecture Intern

Protiviti Consulting Firm
Houston, TX
06.2023 - 08.2023
  • Partnered with one of the largest HVAC companies in the country to improve their current state, IT, and Security Program landscape.
  • Developed an Enterprise IT Strategy and Security Program Roadmap to outline digital transformation and vision for the next five years.
  • Interviewed over 25 stakeholders to gain a better understanding of the current state IT landscape and identify business needs.
  • Improved cost/value alignment by 35% through high-level cost analysis of current IT and Security expenditures.

Product Analytics Intern

Dun & Bradstreet
Austin, TX
05.2022 - 08.2022
  • Made positive changes to client-facing assets by analyzing over 200 survey results and the voice of sales calls.
  • Enhanced go-to-market strategy by extrapolating and making data-driven recommendations for the overhaul of 5,000+ sales tools.
  • Blended over 60 quantitative and qualitative metrics to generate valuable market insights, such as changing distribution channels.
  • Increased lead generation by 10% and expanded market shares in various industries by revamping sales assets.

Marketing Analytics Intern

National Breast Cancer Foundation
Frisco, TX
05.2019 - 08.2019
  • Wrote a grant outline for $60K to create 5,000 HOPE Kits for breast cancer patients.
  • Planned a corporate donor partnership over a 9-month period for up to $1M.
  • Raised over $450 from a fundraiser that funded the education of 226 women and three mammograms.

Education

BBA - Management Information Systems

The University of Texas At Austin - McCombs
Austin, TX
05.2024

Skills

  • Data reporting and analysis using advanced Excel
  • Software proficiency in Python, SQL, R, and C#
  • Product vision, and strategy documentation
  • Computer skills in MS Suite (Excel, Word, PowerPoint), Tableau
  • Business requirements gathering, analysis, and translation into functional requirements
  • Human-centered integrated problem solving
  • Excellent verbal and written communication

Projects

One Good Turn LMS Development - MIS374, Business Systems Development                                                      01/23

  • Partnered with non-profit One Good Turn to deliver medical education to over 50 underdeveloped countries,
  • Designed & Implemented Learning Management System (LMS) that was accessible with limited technology
  • Drafted user stories to deliver over 20 unique features to end user, increasing learning efficacy by 45%

Longhorn Banking Systems - MIS333K, Website Development,                                                                                  09/22 

  • Developed website to manage 200+ customer banking accounts, transactions, and information,
  • Used C#/HTML to build 30+ various controllers, models, and views to create holistic customer experience

GitHub Python Projects -  CS313E, Elements of Software                                                                                             08/22

  • Displays proficiency in OOP, recursion, algorithms, and dynamic programming

Leadership Experience

Texas Talaash Competitive Bollyfusion Dance Team - Production & Marketing Chair                                                 05/21

  • Designed supply chain system to manage production inventory and saved up over $3000 in inventory losses,
  • Lead 2 teams in product development to build performance setting for entire team over the course of whole season

Work Eligibility

  • Eligible to work in the U.S. (No Visa Requirements)

Timeline

Product Manager

Capital One
08.2024 - Current

Technology Strategy and Architecture Intern

Protiviti Consulting Firm
06.2023 - 08.2023

Product Analytics Intern

Dun & Bradstreet
05.2022 - 08.2022

Marketing Analytics Intern

National Breast Cancer Foundation
05.2019 - 08.2019

BBA - Management Information Systems

The University of Texas At Austin - McCombs

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