Arnecia Smith
East Palo Alto,CA
Summary
Experienced Laborer with background working in multiple work settings. Skillfully build temporary structures, mix preparations and cut materials to meet job requirements. Good communication and problem-solving abilities. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Certified Lifeguard, Swim Instructor, Front Desk
Team Sheeper
Menlo Park, CA
09.2018 - Current
- Watched over swimmers to respond quickly to distress situations.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Inspected pool for cleanliness before lessons and reported unsanitary conditions.
- Maintained physical endurance and agility for optimal job performance.
- Signed for packages, recorded deliveries and distributed to personnel.
- Recognized danger and reacted calmly to mitigate risk.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
- Recommended appropriate level classes to swimmers based on needs and preferences.
- Supervised class participants and enforced safety rules and regulations to prevent injury.
- Explained policies and procedures to visitors.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted visitors to provide information and direct to appropriate personnel.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Instructed participants in proper stroke techniques to encourage self-reliant swimming.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Contacted emergency personnel and provided aid while waiting for further assistance.
- Engaged children in pool activities to learn about water safety.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Informed patrons of unsafe or hazardous conditions and requested alternative activities.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Cleaned, brushed and vacuumed pool to keep clean.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
- Used training and medical supplies to examine injured people and administer first aid.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Professional Security Guard
Allied Universal Security Services
San Jose, CA
02.2023 - 08.2023
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at commume facilities.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained high levels of alertness throughout shifts.
Amazon Sorter
Amazon fullfilment
Tracy, CA
01.2022 - 08.2022
- Sorted pallets, boxes or other material by hand to maintain order.
- Sorted incoming shipments and separated packages by size, type and destination within warehouse.
- Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
- Inspected and sorted items or materials according to type, size or coloring.
- Fulfilled and organized orders to foster accurate and efficient delivery process.
- Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
- Used smartphones and handheld devices to sort, scan and prepare orders.
- Conducted random bin checks to verify inventory counts.
- Installed protective devices to prevent shifting or damage to items transported.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Notified supervisors or other relevant personnel of test or production issues.
- Marked materials with grade or acceptance status.
- Repaired malfunctions, reassembled items and performed final tests.
- Calibrated products to match design and operational specifications.
- Made adjustments to equipment or calibrated instruments to required tolerances.
Merchandise Associate
Homedepot Call Center
East Palo Alto, CA
04.2021 - 10.2021
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Monitored stock to maintain sufficient quantity of featured product.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Examined stock to verify conformance to quality specifications and took pride in products being distributed.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Cleaned and organized display cases, shelves and aisles.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Presented updated floor plans and design strategy to store management.
- Placed prices and descriptive signage to enhance displays and promote items.
Education
High School Diploma -
Menlo-Atherton High School
Atherton, CA06-2021
Skills
- Shift Work Experience
- Conflict Resolution Techniques
- Identification Verification
- Interior and Exterior Patrol
- Criminal Law Knowledge
- First Aid and CPR Certified
- Crime Prevention
- Arrest Procedures
- Access Control
- Surveillance
- Stationary Surveillance
- Conflict De-Escalation
- High Level of Integrity
- Report Writing
- Investigative Skills
- General Security
- Staff Management
- Emergency Response
dog trainer
- Adapting to the life of a dog trainer as of January 2022
- Self trained, while taking online classes
Timeline
Professional Security Guard
Allied Universal Security Services
02.2023 - 08.2023
Amazon Sorter
Amazon fullfilment
01.2022 - 08.2022
Merchandise Associate
Homedepot Call Center
04.2021 - 10.2021
Certified Lifeguard, Swim Instructor, Front Desk
Team Sheeper
09.2018 - Current
High School Diploma -
Menlo-Atherton High School