Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Arnedja Evans

Washington,DC

Summary

Experienced with managing hospitality operations and ensuring exceptional guest experiences. Demonstrates strong leadership, organizational, and team-building skills while maintaining high standards of service, and efficiency. Knowledge of optimizing processes to improve efficiency and guest satisfaction. Seeking to leverage administrative, financial, and operational expertise in a government or office management position.

Overview

9
9
years of professional experience

Work History

Administrative Assistant ( Cash Handling)

SSAGroup
Washington, DC
09.2025 - Current
  • Managed cash handling operations, conducted daily safe counts, and maintained accurate data entry records while ensuring financial accountability and compliance with company procedures.

• Oversaw revenue collection processes and maintained accurate financial records to support operational integrity.

• Performed daily safe count procedures, ensuring accuracy, accountability, and adherence to company policies.

• Streamlined office procedures and improved workflow efficiency by implementing effective organizational strategies.

• Prepared comprehensive reports and presentations for internal and external stakeholders, providing clear and actionable information to support business operations.

Hospitality Manager

SSAGroup
Washington, DC
02.2025 - Current
  • Collaborated with front-of-house staff to implement improvements based on guest
    insights
  • Trained new employees on proper hospitality protocols according to company
    guidelines.
  • Oversaw daily hospitality operations to ensure a seamless guest experience and high
    levels of satisfaction
  • Collected, analyzed and reported guest feedback to senior management to support
    continuous service improvement
  • Responsible for conducting safe counts and maintaining financial accountability with accuracy and attention to detail.

Receptionist

Silver Mirror Facial Bar
Washington, DC
06.2023 - 11.2024
  • Greeted and checked in clients ensuring a seamless and welcoming experience from arrival to departure.
  • Processed payments and maintained accurate financial records for client transactions.
  • Managed appointment scheduling, optimized time slots, and reduced booking conflicts using spa management software.
  • Maintained cleanliness and organization at the front desk and spa facilities, contributing to a professional atmosphere.

Front Desk Receptionist

Trinity Washington University
Washington, DC
11.2022 - 07.2023
  • Managed front desk operations in a high-traffic office environment, providing excellent customer service.
  • Coordinated meeting room bookings and event schedules, ensuring all resources were set up and available.
  • Handled multi-line phone systems, answered inquiries, and redirected calls to appropriate team members.
  • Greeted and assisted visitors, ensuring a seamless experience and directing them to the appropriate personnel.

Museum Assistant

National Gallery of Art
Washington, DC
06.2020 - 10.2022
  • Conducted detailed research to assist curators in developing exhibition themes, writing catalog entries, and creating labels.
  • Supported the planning and execution of workshops, lectures, and educational programs for both children and adults.
  • Assisted in delivering museum tours and educational programs, enhancing visitor engagement.
  • Contributed research for curatorial, education, and archival purposes to ensure accurate and informative exhibitions.

Supervisor

Capital Coalition
Washington, DC
06.2017 - 10.2022
  • Managed team operations, ensuring tasks were completed on time and in line with organizational standards.
  • Prepared and submitted regular performance reports, inventory counts, and financial updates to senior management.
  • Trained new hires on company policies, procedures, and software systems to ensure smooth onboarding.
  • Assisted in organizing and coordinating events to support organizational initiatives.

Concierge

InterSolutions
Washington, DC
01.2021 - 02.2022
  • Coordinated move-ins and move-outs, ensuring a seamless transition for residents.
  • Managed reservations and maintenance schedules for shared building amenities to maintain operational efficiency.
  • Responded to emergency situations, ensuring the safety and security of all residents.
  • Accepted packages, notified residents of arrivals, and arranged for delivery to apartments when necessary.

Intern

DC Planning and Economic Development
Washington, DC
06.2019 - 08.2019
  • Organized company files and created a support system that streamlined office operations.
  • Researched innovative opportunities and identified creative solutions to support municipal planning and development.
  • Contributed to the preparation and analysis of operational expense reports, providing valuable insights for municipal planning.

Education

Bachelor's of Arts - Communications

Trinity Washington University
Washington, DC
07-2025

Skills

  • Strong Communication Skills
  • Administrative Office Operations
  • Scheduling & Calendar Management
  • Client Relationship Management
  • Organizational Skills
  • Multitasking & Time Management
  • Telephone Etiquette
  • Cash Handling
  • Data Management Systems
  • Records Management

LANGUAGES

English

Timeline

Administrative Assistant ( Cash Handling)

SSAGroup
09.2025 - Current

Hospitality Manager

SSAGroup
02.2025 - Current

Receptionist

Silver Mirror Facial Bar
06.2023 - 11.2024

Front Desk Receptionist

Trinity Washington University
11.2022 - 07.2023

Concierge

InterSolutions
01.2021 - 02.2022

Museum Assistant

National Gallery of Art
06.2020 - 10.2022

Intern

DC Planning and Economic Development
06.2019 - 08.2019

Supervisor

Capital Coalition
06.2017 - 10.2022

Bachelor's of Arts - Communications

Trinity Washington University