Arnel Redzematovic
Brooklyn,United States
Overview
6
6
years of professional experience
Work History
Supervisor
Yeshiva University
New York, NY
12.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
Doorman
Related
New York, NY
01.2022 - Current
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
Superintendent
Lilmor
Brooklyn
12.2021 - Current
- Collected rent, deposits, and payments from tenants.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Porter
Related
New York, NY
12.2018 - 01.2022
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Completed Daily Checklist
- In charge of Completing turns of 400+ units, such as cleaning the rooms as well of touch ups
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Education
Kingsborough Community College of The City University of New York
Brooklyn, NY01.2021
Skills
- Critical Thinking
- Front Desk Operations
- Quality Assurance
- Cleanliness Standards
- Time Management
Timeline
Supervisor
Yeshiva University
12.2023 - Current
Doorman
Related
01.2022 - Current
Superintendent
Lilmor
12.2021 - Current
Porter
Related
12.2018 - 01.2022
Kingsborough Community College of The City University of New York