Arnesha Smalls
Killeen,TX
Summary
I am an accomplished professional with a military background and a proven track record in all aspects of the creative process: conceptualization, planning and execution. Highly motivated individual with effective interpersonal communication skills.
Organized and reliable administrative professional with strong focus on efficiency and precision. Skilled in managing office tasks, coordinating schedules, and maintaining records with accuracy. Known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. Proficient in using office software and communication tools, always ready to support team goals and respond to changing needs.
Overview
14
14
years of professional experience
Work History
Registered Behavior Technician
Guiding Light Concepts
07.2018 - Current
- Develop and implement daily therapeutic activities under the direct supervision of the Clinical Director
- Implement Individualized Service Plans with clients and client families/caregivers
- Coordinate with other service providers working with clients to encourage consistency among client families/caregivers and all providers
- Complete all required documentation including behavioral data, daily notes, and daily/weekly billing records in an accurate and timely manner
Registered Behavior Technician
ACI Learning
04.2018 - 07.2018
- Implementation of direct therapy using basic ABA principles
- Modeling and demonstration of effective ABA skills for parents
- Collect and record data during direct therapy sessions and graph student progress
- Participate in team training
- Modeling and demonstration of effective ABA skills for parents
Direct Care Staffer
The Williams House
06.2017 - 05.2018
- Provided clients with communication assistance, typing their correspondence, or obtaining information for them
- Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
- Instructed or advised clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care
- Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
Administration Clerk
Guiding Light Concepts
05.2022 - Current
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Typed, formatted and edited professional correspondence.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Scheduled appointments and managed calendars for staff members.
- Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
- Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.
- Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
- Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
- Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Supported staff on special assignments and projects
Human Resources Specialist
US Army
06.2012 - 08.2014
- Managed and performed personnel and administrative functions
- Advised the manager and others on human resources matters
- Participated in occupational classification and management of human resource
- Preparing paperwork and handling administrative work for the entire battalion
Automated Logistical Specialist
US Army
08.2010 - 08.2014
- Turn in and receive parts
- Prepare documents and keep a clean organized workspace
- Supervising and performing management or warehouse functions to maintain equipment records and parts
Education
Master of Science - Counseling
Capella University
Minneapolis, MN06-2026
Masters of Science - Psychology
Capella University
Minneapolis, MN06.2022
Graduate Certification - Applied Behavior Analysis
Capella University
06.2019
Bachelor of Science - Psychology
Texas A&M University
01.2016
Associates - General Studies
Central Texas College
Killeen Tx05.2015
Skills
- Leadership
- Communication
- Teamwork
- Self-management
- Social skills development
- Collaboration with professionals
- Self-management strategies
- Customer service
- Data entry
- Office administration
- Time management
- File organization
Timeline
Administration Clerk
Guiding Light Concepts
05.2022 - Current
Registered Behavior Technician
Guiding Light Concepts
07.2018 - Current
Registered Behavior Technician
ACI Learning
04.2018 - 07.2018
Direct Care Staffer
The Williams House
06.2017 - 05.2018
Human Resources Specialist
US Army
06.2012 - 08.2014
Automated Logistical Specialist
US Army
08.2010 - 08.2014
Graduate Certification - Applied Behavior Analysis
Capella University
Bachelor of Science - Psychology
Texas A&M University
Master of Science - Counseling
Capella University
Masters of Science - Psychology
Capella University
Associates - General Studies
Central Texas College
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