Arnesia Griffin
Philadelphia
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Home Health Aide
MOG Home Health Care Services
09.2019 - 03.2025
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Administered medication and monitored vital signs to ensure patient health and safety.
- Developed and maintained patient care plans in collaboration with healthcare teams.
- Trained and mentored new staff on best practices for patient care and safety protocols.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Collaborated with kitchen staff to ensure accurate and prompt food preparation.
- Resolved customer concerns swiftly, contributing to a positive dining experience.
- Maintained cleanliness and organization of service areas, adhering to health regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
West Philadelphia High School
4901 Chestnut St, Philadelphia, PA 19139Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Bathing assistance
- Patient advocacy
- Schedule management
- Care plan assessment
- Care plan management
- First aid and safety
- Dressing assistance
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Safe food handling
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
- Food safety practices
- Performance improvement
- Dining area maintenance
Timeline
Home Health Aide
MOG Home Health Care Services
09.2019 - 03.2025
High School Diploma -
West Philadelphia High School