Offering collaborative mindset and attention to detail, eager to learn and develop in dynamic environment. Brings ability to quickly grasp new concepts and proficient in handling administrative tasks and managing schedules. Ready to use and develop organizational and communication skills in a Administrative role.
Hi, I’m
Arnestina Jackson Jeanmardy
Chicago,IL
Summary
Overview
15
years of professional experience
1
Certification
Work History
ST. JOSEPH SERVICES
PROGRAM ASSISTANT
04.2019 - 09.2024
Job overview
- Answering phones and relaying voicemails
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Collaborating with other team members to complete projects under deadlines
- Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.
- Over seeing multiple employees
- Assisted with planning and coordinating day-to-day and special program activities.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Prepared clearly written and formatted documents and reports.
- Managed both digital and physical filing systems and retrieved documents as required.
ST. JOSEPH SERVICES
SOCIAL JUSTICE ADVOCATE
05.2018 - 04.2019
Job overview
- Prepared clearly written and formatted documents and reports.
- Entering data in Donor Pro and City Span applications
- Over seeing a small group’s in learning new applications
- Collaborating with other team members to complete deadlines
- Supervised groups of up to 20 children under age 14 from arrival through departure at end of day.
- Establish curriculum that will help with the development leadership and personal skills in teen youths in the Teen Cohort Program
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Creating the schedules for the Teen Cohort Interns leadership classes as ever camp scheduled
- Preparing the lesson plans based on curriculum
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
ST. JOSEPH SERVICES
YOUTH INSTRUCTOR
09.2014 - 05.2018
Job overview
- Creating a daily curriculum for class and executing daily lesson plans
- Provided one-on-one mentoring to youth in need of extra support.
- Supervised groups of up to 20 children under age 14 from arrival through departure at end of day.
- Collaborating with other team members to complete deadlines
- Integrated real-world examples into lessons to make content more relevant and engaging for students.
- Evaluated student progress through formative assessments, adjusting instruction as needed to maximize learning outcomes.
- Enhanced student engagement by incorporating hands-on activities and group projects.
- Fostered a safe, inclusive, and respectful learning environment for all students to thrive academically.
- Helped youth learn to identify negative behaviors and triggers.
- Improved classroom management by implementing clear rules, routines, and consequences.
Joibonta Jackson
CHILD CARE PROVIDER/ INDEPENDENT CONTRACTOR
07.2009 - 09.2012
Job overview
- Introduced children to educational games and activities to boost learning.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Have cared for children the age of toddler to elementary-school age children
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
CHICAGO PARK DISTRICT
RECREATION LEADER
07.2011 - 08.2012
Job overview
- Planning and implementing a daily course curriculum for recreation and leisure activities
- Providing instruction and supervision to patrons in sports, games and competitive athletics
- Enforcing and promoting safety guidelines for recreation and athletic activities
- Resolving conflicts among participants
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Supervised groups of up to 18 children under age 8 from arrival through departure at end of day.
Education
De Paul University
PUBLIC RELATIONS AND ADVERTISING
01.2015
University Overview
- Non-Profit Management, PR and Advertising Management, Writing for PR and Advertising, Advertising and Public Relations Ethics, Advertising and Society, Copywriting.
- GPA: GPA2.5
Richard Daley College
BUSINESS ADMIN
01.2012
University Overview
- Course some of the course taken were Business Management, Accounting, Non-Profit management. Certificate received in Accounting.
- GPA: GPA3.0
CHICAGO VOCATIONAL CAREER ACADEMY
from Culinary Arts & Minor: Entrepreneurship
01.2008
University Overview
Student Council Representative, Local School Council Representative, Beta Club Representative
Skills
- Microsoft (Word, Access,Powerpoint, Excel, Publisher,Outlook)
- City Span
- Adobe
- Documentation & Database management
- Driven and outgoing
- Group and individual instruction
- Calendar & Scheduling management
- Multitasking and organization
- Creative problem solving
- Staff support
- Lesson planning
- Multi-line phone systems
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
PROGRAM ASSISTANT
ST. JOSEPH SERVICES
04.2019 - 09.2024
SOCIAL JUSTICE ADVOCATE
ST. JOSEPH SERVICES
05.2018 - 04.2019
YOUTH INSTRUCTOR
ST. JOSEPH SERVICES
09.2014 - 05.2018
RECREATION LEADER
CHICAGO PARK DISTRICT
07.2011 - 08.2012
CHILD CARE PROVIDER/ INDEPENDENT CONTRACTOR
Joibonta Jackson
07.2009 - 09.2012
Richard Daley College
BUSINESS ADMIN
CHICAGO VOCATIONAL CAREER ACADEMY
from Culinary Arts & Minor: Entrepreneurship
- CPR/AED Certification
- First Aid Certification
De Paul University
PUBLIC RELATIONS AND ADVERTISING
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