Arnetha Earl

• Set appointments for our sales centers and be an ambassador for Bluegreen Vacations

Interact with the community and meet new people

Offer a variety of attractions, shows, events and dining options

Act as concierge and provide local information to enhance travelers’ experience

POSITION DETAILS:

Initiate conversation

Set tour appointment

Be informed on local entertainment, and amenities

Providing excellent customer service.

Be positive and professional

Stay current on Bluegreen’s offerings and portfolio

make over 100 calls per day to club owners, rci guests, guests of owners and renters to book them for a review tour if owner or a presentation tour for everyone else. Explain the benefits of a review to owners regarding their ownership.

For the guests of owners, rci and renters explain why a presentation would benefit them. Also, listen and do a great discovery and offer an appropriate gift.

Professional solicits prospects over the phone to tour with our sales consultants. Ensure “world class” guest satisfaction for all internal as well as external guest.

Support and uphold the vision and philosophies of the Sales & Marketing Department at Holiday Inn Club Vacations.

Adhere to all departmental and company policies and procedures established by Holiday Inn Club Vacations. Ensure the guest satisfaction standards are consistently met and exceeded.

Manage the Aspect Dialer and properly assign prospects to maximize conversion. Any additional responsibilities that may become evident during the course of the operation.