Arnie Gonzalez
Anaheim,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Manager
AMC Theatres
10.2017 - Current
- My time at AMC has seen a variety of roles and buildings, I have worked in different locations, ranging from multi-unit locations, dine-in(restaurant), and large high profile theaters, managing anywhere from 30 employees to 140. I worked as a F&B Manager, Admin/Audit Manager, HR Manager.
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Associate of Science - Accounting And Finance
Long Beach City College
Long Beach08.2024
Skills
- HR Processes
- Training Programs
- HR Legal Compliance
- Cost Control
- Operations Oversight
- Organization and Multitasking
- Employee Development
- Schedule Management
- Documentation and Control
- Inventory Management
- Health and Safety Compliance
- Customer Service
Certification
- eTIPS, TIPS California RBS - 8/28/2025
- Mandated Reporter - California
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Manager
AMC Theatres
10.2017 - Current
Associate of Science - Accounting And Finance
Long Beach City College