Summary
Overview
Work History
Education
Skills
Timeline
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Arnita James

Seffner,USA

Summary

Dynamic managerial professional with extensive expertise in operational excellence and team leadership, dedicated to driving growth and enhancing productivity. Proven track record in strategic planning and resource management highlights a commitment to achieving organizational goals. Strong emphasis on collaboration and adaptability, complemented by exceptional problem-solving and decision-making skills, ensures effective responses to evolving challenges. Passionate about fostering a high-performance culture that empowers teams to excel and deliver outstanding results.

Overview

28
28
years of professional experience

Work History

General Manager (GM)

Wawa-Tampa, FL
07.2015 - 04.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Accomplished multiple tasks within established timeframes.

Office Assistant III / Buyer

Hillsborough County Sheriff's Office-Tampa, FL
10.2000 - 07.2014
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Negotiated contracts with suppliers for optimal pricing, quality, and delivery terms.
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Perform quarterly cycle counts for the inventory of the Fleet Maintenance and Communication Maintenance Sections
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Created and updated regular inventory reports and records.
  • Reconciliation of purchasing documents and invoices to ensure Completeness and accuracy.

Customer Service

Hillsborough County Sheriff's Office-Tampa, FL
02.2010 - 10.2011
  • Provided excellent customer service, resolving client concerns efficiently and effectively.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.

Health Unit Coordinator

Hilton Family-Tampa, FL
09.1997 - 09.2000
  • Procurement of various materials, equipment, and supplies needed for the med-surgery floor
  • Consulting the Doctors with patient needs.
  • Responsible for assigning beds to patients
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.

Education

Child Development -

Florida School of Business
Tampa, FL
01.1994

High School Diploma - computers

Gaither High School
Tampa, FL
01.1992

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Training and coaching
  • Inventory control
  • Verbal and written communication
  • Administrative skills
  • HIPAA compliance
  • Customer satisfaction
  • Financial budgeting

Timeline

General Manager (GM)

Wawa-Tampa, FL
07.2015 - 04.2025

Customer Service

Hillsborough County Sheriff's Office-Tampa, FL
02.2010 - 10.2011

Office Assistant III / Buyer

Hillsborough County Sheriff's Office-Tampa, FL
10.2000 - 07.2014

Health Unit Coordinator

Hilton Family-Tampa, FL
09.1997 - 09.2000

High School Diploma - computers

Gaither High School

Child Development -

Florida School of Business

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Arnita James