Yarlenny Gomez
Hillside
Summary
Flexible Medical Administrative Assistant passionate about patient care with 6+ years of experience of customer-focused service. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing task in a multi-physician practice. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Possessing Bachelors of Health Science with track of Health Care Management and Associates of Science in Health Science.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Newark Beth Israel Medical Center
2022.07 - Current
- Managed executive calendars, scheduling meetings and appointments.
- Facilitated training and onboarding for incoming office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Coordinated office events, seminars and meetings for staff and clients.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Medical Scheduler/Receptionist ADVANCED
GASTROENTEROLOGY GROUP
2021.01 - 2022.06
- Proficient in ECW and EMD
- Medical Terminology
- Screen patients, collect needed demographics
- Collect Patient payment and process accordingly
- Scheduled procedures and appointments for patients
- Input patient data in to EMR
- Input insurance into EMR
- ICD-10 codes
- CPT codes
Receptionist/Administrative Assistant
Meals on Wheels
2020.08 - 2020.12
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Gather new client information during initial phone call and initial meeting and maintain confidentiality
- Maintain office organization by cleaning and organizing office daily
- Answering telephone; taking and relaying messages; providing information to callers
Manager Assistant
The Salad House
2019.05 - 2020.04
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Bachelor of Science - Health Science-Healthcare Management
Rutgers University School of Health Professions
Newark, NJ05.2022
Associate of Science - Health Science
Union County College
Cranford, NJ05.2020
Skills
- Filing
- Office365
- EClinicalWorks/ EPIC
- ICD-10
- EMR Systems
- CPT Coding
- Patient Follow-Up
- Collecting Intake Information
- Reviewing Medical Histories
- Documentation Review
- Inventory Management
- Reimbursement Processing
Timeline
Administrative Assistant
Newark Beth Israel Medical Center
2022.07 - Current
Medical Scheduler/Receptionist ADVANCED
GASTROENTEROLOGY GROUP
2021.01 - 2022.06
Receptionist/Administrative Assistant
Meals on Wheels
2020.08 - 2020.12
Manager Assistant
The Salad House
2019.05 - 2020.04
Bachelor of Science - Health Science-Healthcare Management
Rutgers University School of Health Professions
Associate of Science - Health Science
Union County College
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