ARNOLD CHAM
Miami ,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Information Technology Instructor
Keiser University
01.2008 - Current
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Attended faculty meetings and professional development opportunities to stay abreast of current teaching strategies and content knowledge related to Blackboard .
- Skilled at working independently and collaboratively in a team environment.
- Compiled, administered and graded examinations or assigned work to others.
Teach a variety of Information technology classes related to Networks, Microsoft Server OS, Security, Databases, SQL , Linux and Python
Application Engineer II
Synovus
01.2019 - Current
- Collaborates in the planning, design, development, and deployment of Front end applications (Tellers, Customer Service and loans applications software )
- Support and deploy various third party software packages
- Provide technical support to various users
- Supports both production and test system environments
- Monitor system capacity and performance using abroad set of network tools
- Identify troublesome trends and develop plans to prevent recurrences
- Subject matter expert in area of responsibility
AVP Enterprise Application Specialist
Florida Community Bank
01.2010 - 12.2018
- Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing to minimize issues while meeting project objectives
- Full SDLC involvement for both internally developed as well third-party applications
- Supports both production and test system environments
- Ensure systems meet / exceed safety and soundness requirements to minimize organization risk
- Assists in helping decision makers, systems owners, and end users to define business/operational requirements, systems goals, and to identify/resolve systems issues
- Assists in the preparation of recommendations and/or alternatives that address existing or potential improvement opportunities, and/or problem areas in systems across the organization
- Vendor Management; assists with supporting and maintaining our third-party vendor relationships
- Assists in negotiating viable solutions with internal and external resources
- Provides research and analytical support
- Assists senior team members and supervisory personnel in accomplishing production support objectives
- Participate in conversion efforts as assigned to ensure business needs are met
- Participate in Business Continuity efforts as required
- Ensure assigned applications are implemented to meet RTO/RPO requirements
- Key team member in conversion efforts to integrate nine (9) acquired institutions
- Efforts include review of acquired technology platforms, developed recommendations to successfully integrate and participation of conversion activities.
AVP IT Manager
Premier American Bank
05.2005 - 01.2010
- Ensure the security of data and premises according to internal procedures achieving regulatory and auditing requirements
- Ensure applications are up to date according to vendor specifications
- Ensure equipment are working at their top performance
- Recommendations on purchase of proper hardware and software for the bank
- Document and make correction for systems failure
- Review security logs and take proper action as needed
- Converted legacy phone system to ShoreTel platform and maintained operational responsibility for system
- Monitor network activity and take action as needed
- Ensure customers are properly setup on online and lockboxes
- Responsible for ensuring all IT duties are perform according to internal procedures
- Works will all department heads in determining priorities to ensure proper operations of the bank
- Member of the IT committee including assisting in the development of IT corporate strategies
- Serve as direct contact for audit and vendor related purposes
- Oversee all major IT projects
Network Administrator
Pinebank NA
10.1997 - 05.2005
- Managed AS400 daily operations (daily backups, user support and reporting)
- Managed the preparation and deployment of user desktops
- Documented and made corrections to system failures
- Ensured applications are up to date according to vendor specifications
- Supported bank Telephony system
- Provided helpdesk support
Education
Masters in Science - Information Technology
Barry University
05.2003
Bachelor of Arts - Business Administration
Florida Atlantic University
05.2000
Skills
- Information Technology Industry Knowledge
- Systems Evaluation
- Preparing Course Materials
- Instructional Strategies
- Classroom Management Techniques
- Positive Learning Environment
Certification
- AZ 900 (Azure Essentials )
Timeline
Application Engineer II
Synovus
01.2019 - Current
AVP Enterprise Application Specialist
Florida Community Bank
01.2010 - 12.2018
Information Technology Instructor
Keiser University
01.2008 - Current
AVP IT Manager
Premier American Bank
05.2005 - 01.2010
Network Administrator
Pinebank NA
10.1997 - 05.2005
Masters in Science - Information Technology
Barry University
Bachelor of Arts - Business Administration
Florida Atlantic University