Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Walmart
11.2021 - Current
Built and nurtured strong relationships with customers in order to foster loyalty and increase customer satisfaction ratings
Remained calm and composed during high stress situations and when dealing with difficult or irate people
Maintained high customer satisfaction ratings by completing orders quickly and making good selections for customers
Increased productivity by scanning items quickly and completing as many orders as possible per hour
Crew Team Member
McDonald's Fast Food Restaurant
07.2020 - 10.2021
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted other team members to achieve goals.
Trained new employees by demonstrating tasks and coaching during daily activities.
Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Science - Majoring in Civil Engineering Technology
California State University - Long Beach
Long Beach, CA
2024
High School Diploma -
Dominguez High School
Compton, CA
2020
Skills
Excellent written and verbal communication
Responsibility
Teamwork
Problem Solving
Organization and Time management
Languages
English
Spanish
Timeline
Personal Shopper
Walmart
11.2021 - Current
Crew Team Member
McDonald's Fast Food Restaurant
07.2020 - 10.2021
Bachelor of Science - Majoring in Civil Engineering Technology