Arnold Lemaire
Ridge,NY
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Sultana Rx
12.2022 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated directly with doctors offices via telephone, fax and email.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume Retail pharmacy environment
Lead Pharmacy Technician
CVS Pharmacy
06.2016 - 12.2022
- Supervised 4 pharmacy technicians and coordinated day-to-day assignments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Usher Supervisor
United Artist
08.2010 - 11.2011
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained clean and organized venue to create pleasant experience for guests.
- Handled crowd control to maintain order and prevent overcrowding.
- Directed ticket holders to seats and facility locations.
- Trained workers in service policies, safety requirements and specifics of activities.
- Reported maintenance or equipment issues for fast resolution to minimize downtime
- Assisted with set-up and break down of events to facilitate efficient and organized event preparation
- Assisted patrons with seating by giving directions and lighting paths
- Coordinated supply orders, storage and distribution for program
Education
High School Diploma -
Farmingdale Senior High School
Farmingdale, NY06.2009
Skills
- HIPAA
- Prescription Management
- Problem-Solving Skills
- Pharmacist Support
- Drug Inventory Control
- Manual and Automated Medication Dispensing
- Insurance Billing
- Staff Development
- Interpersonal Skills
- Time Management
- Attention to Detail
- Computer Proficiency
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician
Timeline
Certified Pharmacy Technician
Sultana Rx
12.2022 - 12.2023
Lead Pharmacy Technician
CVS Pharmacy
06.2016 - 12.2022
Usher Supervisor
United Artist
08.2010 - 11.2011
High School Diploma -
Farmingdale Senior High School