Summary
Overview
Work History
Education
Skills
References
Timeline
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Arnold Young, MHA

Bossier City,LA

Summary

Highly-skilled professional with over 33 years experience in administrative management. Seasoned healthcare executive known for high productivity and efficient task completion. Strategic planner, financial overseer, and team leader. Strong communication, problem-solving, and adaptability skills to drive organizational success.

Overview

34
34
years of professional experience

Work History

Chief Operating Officer

BIENVILLE MEDICAL CENTER
Arcadia, LA
07.2023 - Current
  • Oversee hospital operations with a focus on enhancing efficiency.
  • Support CEO with operational insights and strategic decision-making.
  • Facilitate engagement with local health care providers
  • Manage successful completion of equipment upgrades
  • Plan expenditures on equipment
  • Forecast budgets, volumes and revenue for hospital
  • Manage 110 employees including 10 direct reports
  • Strengthen partnerships within the physician community
  • Sustain valid status of essential certifications
  • Supervise all aspects of chargemaster and revenue cycle
  • Enhance patient contentment through responsive support
  • Conduct regular meetings with departmental heads to review progress.
  • Provide guidance and support for problem solving efforts.
  • Facilitate change management initiatives in order to streamline operations.

Facility Compliance Officer

BIENVILLE MEDICAL CENTER
Arcadia , LA
05.2018 - 07.2023
  • Developed and implemented compliance policies and procedures.
  • Monitored employee adherence to company policies, laws, and regulations.
  • Investigated potential violations of applicable rules and regulations.
  • Conducted regular internal audits to ensure compliance with established standards.
  • Assessed the effectiveness of existing processes and procedures related to compliance.
  • Provided guidance on regulatory requirements for business operations.
  • Reviewed contracts, agreements, documents, and other materials for legal accuracy and completeness.
  • Collaborated with other departments to develop comprehensive compliance programs.
  • Conducted risk assessments to identify areas of noncompliance or vulnerability.
  • Maintained detailed records regarding all activities associated with compliance initiatives.
  • Ensured timely completion of periodic reports required by regulators.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.

Director of Radiology

BIENVLLE MEDICAL CENTER
Arcadia, LA
02.2018 - 07.2023
  • Oversaw daily operations of the radiology department, including scheduling, budgeting and equipment maintenance.
  • Collaborated with hospital administrators to allocate resources for radiology services.
  • Evaluated new technology in order to provide quality imaging services.
  • Ensured compliance with all relevant safety regulations relating to radiation exposure.
  • Provided technical guidance to radiographers on proper operation of imaging equipment.
  • Established protocols for quality control processes throughout the radiology department.
  • Negotiated contracts with vendors providing supplies or services related to radiology.
  • Oversaw recruitment and hiring of radiology personnel.
  • Developed and enforced radiology policies and standard procedures.
  • Maintained awareness of government regulations, health insurance changes and financing options.

Business Development/Marketing

BIENVILLE MEDICAL CENTER
Arcadia, LA
11.2016 - 02.2018
  • Developed and implemented strategic marketing plans to increase visibility and market share.
  • Created promotional materials including brochures, flyers, videos, and website content.
  • Established relationships with key industry contacts to drive business growth.
  • Coordinated internal teams to ensure successful execution of projects and programs.
  • Identified areas of improvement in existing processes and procedures related to marketing activities.
  • Prepared reports on campaign performance metrics for senior management review.

Director, Quality/Compliance

LOUISIANA LIONS EYE BANK
Shreveport, LA
05.2010 - 10.2016
  • Conducted monthly audits
  • Auditing (Donor charts, Laboratory logs, Med/Social Interview recordings)
  • Performed meticulous tissue recovery operations
  • Enhanced budgeting accuracy by implementing robust forecasting models
  • Enhanced team skills through structured development plans
  • Attained industry-relevant accreditations from FDA, EBAA, OSHA.
  • Organized educational events for community awareness
  • Implemented policies and operational procedures
  • Developed comprehensive disaster response strategies.
  • Manage validation processes for equipment
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Served as a public spokesperson at industry events or conferences.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.

Regional Director of Radiology

CHRISTUS SCHUMPERT HEALTH
Shreveport, LA
05.2006 - 05.2010
  • Directed administrative functions for multi-campus healthcare facilities including specialized clinic
  • Developed strategies to ensure success
  • Marketed healthcare services within local community
  • Managed scheduling and execution of equipment installations
  • Managed multi-million-dollar capital equipment budgets
  • Conducted budget analysis and maintained financial records
  • Oversaw team of 120 employees, including 15 direct reports
  • Ensured hiring standards were met and maintained effective employee learning
  • Facilitated communication between doctors and hospital administration
  • Handled the renewal processes for necessary certifications
  • Supervise coding tasks and procedural billing
  • Oversaw multi-million dollar inventory management systems
  • Cultivated positive relationships with patients via excellent support
  • Contributed to JACHO Readiness Committee initiatives
  • Negotiated contracts and agreements with vendors, partners, and other external entities.
  • Coordinated with HR to recruit, hire, and retain top talent within the region.

Director, Cath Lab

CHRISTUS SCHUMPERT HEALTH
Shrveport, LA
06.1996 - 05.2006
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Assessed employee performance against established benchmarks or targets.
  • Directed operations to improve efficiency and increase profit margins.
  • Coordinated with regulatory bodies to ensure compliance with laws and standards.
  • Led change management efforts to adapt to market shifts and organizational needs.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Negotiated high-value contracts with vendors and partners to optimize resource allocation.

Director, School of Radiologic Science

NORTHWESTERN STATE UNIVERSITY
Shreveport, LA
09.1992 - 08.1996
  • Administration of Radiology School
  • Strategic Planning, Operating and Capital Budgeting
  • Hiring and Salary Negotiation
  • Oversee student clinical performance
  • Maintain Accreditation with site visits
  • Student Counseling / Career Advising
  • Classroom Didactic Lecture

Staff X-Ray Technologist

CHRISTUS SCHUMPERT HEALTH
Shreveport, LA
05.1991 - 05.1994
  • Performed X-ray examinations on patients according to physician's orders, ensuring accuracy and safety.
  • Maintained patient records including medical history, radiation exposure levels, and other pertinent information.
  • Assisted radiologists in the performance of fluoroscopy procedures.
  • Oversaw work of junior personnel and students, correcting work and mentoring on techniques.

Education

Masters of Health Administration -

LOUISIANA STATE UNIVERSITY
Shreveport, LA
08.2024

Bachelor of Science - Radiologic Science

NORTHWESTERN STATE UNIVERSITY
Shreveport, LA
05.1991

Skills

  • Administrative Oversight
  • Compliance Management
  • Operations Oversight
  • Financial Management
  • Comprehensive Project Planning
  • Professional Certifications
  • Customer Service/Satisfaction
  • Physician Recruitment
  • Strategic Business Development
  • Inventory Oversight
  • Employee Development
  • Compliance Auditing
  • Team Development
  • Career Development Support
  • Community Engagement Education
  • Planning and execution
  • Corporate Communications
  • Long-range goal setting
  • Business Administration
  • Budget Administration
  • Policy Development
  • Risk Management
  • Cost savings and reduction
  • Contract Negotiation
  • Executive Leadership
  • Cross-Functional Teamwork
  • Process Improvement
  • Operations administration

References

References available upon request.

Timeline

Chief Operating Officer

BIENVILLE MEDICAL CENTER
07.2023 - Current

Facility Compliance Officer

BIENVILLE MEDICAL CENTER
05.2018 - 07.2023

Director of Radiology

BIENVLLE MEDICAL CENTER
02.2018 - 07.2023

Business Development/Marketing

BIENVILLE MEDICAL CENTER
11.2016 - 02.2018

Director, Quality/Compliance

LOUISIANA LIONS EYE BANK
05.2010 - 10.2016

Regional Director of Radiology

CHRISTUS SCHUMPERT HEALTH
05.2006 - 05.2010

Director, Cath Lab

CHRISTUS SCHUMPERT HEALTH
06.1996 - 05.2006

Director, School of Radiologic Science

NORTHWESTERN STATE UNIVERSITY
09.1992 - 08.1996

Staff X-Ray Technologist

CHRISTUS SCHUMPERT HEALTH
05.1991 - 05.1994

Masters of Health Administration -

LOUISIANA STATE UNIVERSITY

Bachelor of Science - Radiologic Science

NORTHWESTERN STATE UNIVERSITY

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Arnold Young, MHA