Arnold Reid
East Bernstadt,KY
Summary
Dynamic professional with a proven track record at Ken's Towing & Services, excelling in transportation planning and staff training. Enhanced operational efficiency through strategic resource allocation and safety protocol implementation, resulting in improved compliance. Strong communicator and problem-solver, adept at fostering relationships to drive customer referrals and optimize service delivery.
Overview
46
46
years of professional experience
Work History
Terminal Manager/Sales Associate
Ken's Towing & Services
01.2016 - 11.2025
- Oversaw daily terminal operations, ensuring efficient vehicle dispatch and recovery processes.
- Managed staff scheduling and resource allocation to optimize operational efficiency.
- Implemented safety protocols, reducing incidents and enhancing team compliance with regulations.
- Developed training programs for new hires, improving onboarding experience and retention rates.
- Fostered relationships with local businesses to expand service network and increase customer referrals.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
Purchasing Agent/Shop Assistant
Elmo Greer & Sons,LLC.
05.1980 - 09.2015
- Negotiated contracts with suppliers to optimize procurement processes.
- Managed inventory levels to ensure timely availability of materials and products.
- Developed and maintained relationships with vendors to enhance supply chain efficiency.
- Evaluated supplier performance metrics to drive continuous improvement initiatives.
- Implemented cost-saving strategies through effective sourcing and negotiation tactics.
Education
High School Diploma -
Laurel County High School
London, KY05-1980
Skills
- Warehouse safety
- Staff training and development
- Transportation planning
- Retail sales
- Load planning
- Dispatching workers
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
Timeline
Terminal Manager/Sales Associate
Ken's Towing & Services
01.2016 - 11.2025
Purchasing Agent/Shop Assistant
Elmo Greer & Sons,LLC.
05.1980 - 09.2015
High School Diploma -
Laurel County High School