ARNOLD DEWAYNE KEITH JR
Talladega,United States
Summary
Accomplished Center Manager at Oerlikon Balzers Coating USA, skilled in operations management and staff leadership. Spearheaded initiatives that significantly enhanced performance metrics and customer retention. Expert in strategic planning and interdepartmental collaboration, achieving continuous growth and operational efficiency. Demonstrate excellence in communication, facility management and customer relations, ensuring compliance and encouraging a culture of teamwork.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Center Manager
Oerlikon Balzers Coating USA
09.2012 - Current
- Oversee recruitment, hiring, and onboarding processes to ensure skilled workforce capable of meeting center objectives.
- Check facility, employee work and service levels to maintain compliance with company and industry standards.
- Establish performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promote culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Manage daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Ensure compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Process payroll for employees as part of sound human resources and financial management strategies.
- Managed work and performance of employees.
- Direct daily operations at Oerlikon Balzers.
- Train and guide team members to maintain high productivity and performance metrics.
- Interact well with customers to build connections and nurture relationships.
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Negotiate price and service with customers and vendors to decrease expenses and increase profit.
Lead Maintenance Technician
PGW Industries
08.2009 - 09.2012
- Supervised 40+ technicians and other floor personnel and assigned responsibilities.
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Completed necessary ISO documentation and records to show compliance.
- Conducted root cause analysis investigations after major breakdowns or incidents to prevent future occurrences.
- Troubleshot equipment breakdowns and repaired conveyors, pneumatic systems and steam boilers.
- Maintained a safe working environment by enforcing safety regulations and ensuring proper use of PPE.
- Maintained standardized operating procedures for routine maintenance tasks, promoting consistency across all team members and reducing errors.
- Followed preventative maintenance procedures and conducting regular inspections.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected, tested and adjusted mechanical systems to facilitate proper functioning.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
Education
Bachelor of Science - Theology & Religious Studies
Liberty University
Lynchburg, VA10.2024
Associate of Arts - Business Administration And Management
Liberty University
Lynchburg, VA12.2013
High School Diploma -
Talladega County Central High School
Talladega, AL05.1989
Skills
- Operations Management
- Staff Leadership
- Interdepartmental Collaboration
- Facility Management
- Staff Development
- Facility Maintenance
- Customer Service
- Decision-Making
- Performance Evaluation and Monitoring
- Team Leadership
- Effective leader
- Business Management
- KPI Tracking
- Goal Setting
Additional Work Experiences
Lead Polisher Technician
Lead Machine Operator (CNC, Robotic, Lathe)
Local Process Owner(LPO)
Quality Coordinator/Manager
Health/Safely Environment Mgr. (HSE)
Production Supervisor
Driver (CDL)
Metallurgist Experience(minimal)
Certification
Obtained CDL Certifications 1992
Affiliations
- Licensed-Ordained Minister - 22 years
- Pastor- Bethel Baptist Church, Ashland, AL (3 yrs.)
- Member -Phi Beta Sigma Fraternity- 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Center Manager
Oerlikon Balzers Coating USA
09.2012 - Current
Lead Maintenance Technician
PGW Industries
08.2009 - 09.2012
Bachelor of Science - Theology & Religious Studies
Liberty University
Associate of Arts - Business Administration And Management
Liberty University
High School Diploma -
Talladega County Central High School
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