Arnoldo De Hoyos Jr, MBA.
Austin,TX
Summary
Results-driven operations leader with extensive experience in workforce optimization, financial oversight, compliance, and business strategy. Proven ability to drive operational efficiency, enhance workforce productivity, and manage multi-million-dollar budgets. Adept at implementing scalable processes, ensuring regulatory compliance, and improving employee engagement. Skilled in fostering high-performing teams and aligning business objectives with organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Site Manager
Randstad
Austin, Texas
11.2022 - Current
- Direct day-to-day operations for a 150+ employee site, overseeing recruitment, training, onboarding, and performance management across multiple departments.
- Reduced employee turnover to under 2% by enhancing team engagement, coaching supervisors, and fostering a strong, high-retention culture.
- Grew site revenue and reduced operational costs by 7% through process optimization and strategic resource planning.
- Lead client relations, conduct regular performance reviews, floor walks, and business reviews to ensure service-level excellence.
- Manage the staffing life cycle end-to-end: recruitment, onboarding, terminations, new hire orientation, and benefits coordination.
- Develop and mentor frontline supervisors, creating leadership pipelines, and improving team performance across key KPIs.
- Ensure compliance with corporate policies, safety standards, and HR practices, partnering with internal teams to resolve employee concerns, and drive operational integrity.
Site Manager
Randstad
Austin, TX
06.2021 - 11.2022
- Executed workforce planning and recruitment strategies in line with financial objectives.
- Implemented protocols for safety and compliance, resulting in reduced workplace incidents.
- Managed revenue strategies focused on cost reduction to enhance overall profitability.
- Created and executed training initiatives to improve team performance and foster engagement.
Logistics Manager
Academy Sports Outdoors
Austin, TX
04.2021 - 06.2021
- Designed and executed strategic workforce schedules to ensure optimal coverage across logistics functions while minimizing labor costs by 15%.
- Managed store replenishment orders and inbound logistics, maintaining inventory accuracy and supporting daily sales goals.
- Drove revenue growth and operational efficiency through strategic planning, real-time performance adjustments, and data-informed decision-making.
- Collaborated with cross-functional teams to align logistics execution with store sales targets and customer demand.
- Led warehouse staff with a focus on productivity, safety, and on-time order fulfillment, supporting seamless store operations.
Administrative Assistant
Killam Oil
Laredo, TX
01.2020 - 04.2021
- Streamlined daily operations by providing high-level administrative support to senior executives.
- Achieved 4% reduction in office costs through automation and optimized resource allocation.
- Designed and facilitated training programs to improve team proficiency and enhance operational workflows.
Assistant Store Director
Walmart
Gonzales, TX
06.2017 - 08.2018
- Directed daily operations across multiple store departments, ensuring alignment with department goals, employee performance, and compliance with operational standards.
- Created and optimized employee schedules, ensuring adequate coverage and efficient labor allocation for daily store activities, including customer service and inventory management.
- Supervised unloading and stocking of shipments, ensuring timely and accurate inventory replenishment.
- Managed cash handling for the store and attached gas station, overseeing cash registers, reconciling daily transactions, and ensuring financial accuracy.
- Led the customer service team, resolving issues and ensuring high satisfaction levels while adhering to company policies and safety protocols.
- Developed and delegated daily tasks to employees, tracking progress and ensuring completion of assigned duties for smooth store operations.
- Implemented compliance measures across all store functions, ensuring adherence to safety regulations, company policies, and operational procedures, achieving 100% compliance.
- Reduced employee turnover by 2% through employee engagement and development strategies.
- Drove a 17% increase in sales over multiple quarters by optimizing team performance, streamlining operations, and enhancing customer satisfaction.
Inventory Specialist Supervisor
Walmart
Laredo, TX
08.2012 - 08.2015
- Oversaw inventory operations, ensuring accurate tracking and optimal stocking levels.
- Supervised and trained inventory control staff on best practices and company policies.
- Collaborated with logistics and supply chain teams to enhance stock replenishment strategies.
Education
MBA - International Business
Texas A&M International University
Laredo, TX12-2019
BBA - Business Administration
Texas A&M International University
Laredo, TX05-2017
Skills
- Executive leadership and strategy
- Business development and stakeholder engagement
- Financial management and reporting
- Cost reduction strategies
- Operations compliance and risk mitigation
- Process optimization and safety management
- Talent acquisition and workforce planning
- Employee relations and succession planning
- Technology proficiency in MS Office and Google Suite
- Data analysis with SQL and IBM SPSS
- Exceptional problem-solving and negotiation skills
- Effective communication and interpersonal skills
- Bilingual in English and Spanish
Certification
- International Studies - Texas A&M International University
- Human Resource Management Certificate - The University of Texas At Austin
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Senior Site Manager
Randstad
11.2022 - Current
Site Manager
Randstad
06.2021 - 11.2022
Logistics Manager
Academy Sports Outdoors
04.2021 - 06.2021
Administrative Assistant
Killam Oil
01.2020 - 04.2021
Assistant Store Director
Walmart
06.2017 - 08.2018
Inventory Specialist Supervisor
Walmart
08.2012 - 08.2015
MBA - International Business
Texas A&M International University
BBA - Business Administration
Texas A&M International University
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