Adept at mechanical and electronic assembly, I significantly enhanced assembly efficiency and quality at ERP-POWER. Leveraging strong problem-solving skills and power tools proficiency, I improved customer satisfaction by 15% quarterly. My collaborative efforts and process improvement initiatives across various roles have consistently driven productivity and quality standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RMA/Mechanical Assembly Technician
ERP-POWER
Scotts Valley, US
01.2020 - 12.2024
Engaged in the disassembly and reassembly of mechanical systems for repair and maintenance purposes.
Reworked, repaired or replace damaged parts or assemblies.
Worked closely with engineering staff to improve existing designs.
Assisted in the design of new fixtures and jigs to improve assembly efficiency and quality.
Ensured that finished products met quality standards prior to shipment.
Exceeded customer satisfaction by finding creative solutions to problems.
Assisted with customer requests and answered questions to improve satisfaction by at least 15% each quarter for 2020-2024
Consistently met and exceeded company and department objectives within budget and time constraints.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Supervised logistics teams to ensure smooth flow of shipments across international borders.
Inventory Control, Shipping and Receiving, foreign and domestic. UPS, FedEx, USPS, DHL, TForce Freight. Pallet Jack experience.
LUMENETIX DUTIES:
Assembled electronic components by hand, using soldering irons and other tools.
Read and interpreted blueprints to determine what materials and tools would be needed for assembly.
Installed various hardware components into electronic devices.
Used soldering equipment and wiring to assemble electrical and electronic systems.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Sales increased due to our efforts in Q1-Q4 2017 - 2019.
Assembly Technician
Nextest / Teradyne
San Jose, US
10.2015 - 03.2016
Operated various hand tools and power tools to assemble components.
Formed assemblies and subassemblies using basic and advanced tools.
Conducted quality control inspections on assembled products to ensure conformance to standards.
Tested electrical systems by connecting them to power sources and testing continuity.
Completed component assembly with minimal supervision to meet deadlines.
Product is built, tested, then disassembled. Product is then crated for shipment.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Stockroom/Shipping and Receiving Clerk
Elecraft
Watsonville, US
04.2015 - 10.2015
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Loaded and unloaded trucks with pallet jacks or forklifts as needed.
Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
Researched discrepancies between physical count of items versus inventory system reports.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assembly Technician
Dallas Electronics
Santa Cruz, US
09.2014 - 03.2015
Assembled complex components after careful review of project specifications and directions.
Inspected, tested, and adjusted completed units to ensure that units meet specifications, tolerances, and customer order requirements.
Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Worked with cross-functional teams to achieve goals and increase productivity.
Utilized various software and tools to streamline processes and optimize performance.