Aron Hanson
Elk Grove Village,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Tech Support Professional
Comcast
02.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Customer Service Representative-CSR
Cintas
12.2016 - 12.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Education
No Degree -
Harold Washington City College
Chicago, ILSkills
- Social Perceptiveness
- Relationship Building
- Problem-Solving
- Critical Thinking
- Customer Service
- Team Management
- Remote Office Availability
- Supervision and Leadership
Timeline
Tech Support Professional
Comcast
02.2019 - Current
Customer Service Representative-CSR
Cintas
12.2016 - 12.2018
No Degree -
Harold Washington City College