Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Intertek/PSI
08.2020 - 06.2024
Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
Monitored testing processes, test development and user acceptance testing.
Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
Prepared and interpreted detailed reports, complete with comprehensive analysis of testing and results, for development team.
Used Oracle to maintain database of test reports and calibration records.
Educated employees on specific QA standards and confirmed maintenance of standards.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Established and tracked quality department goals and objectives.
Monitored staff organization and suggested improvements to daily functionality.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Quality Assurance Inspector
MaterialsTesting Consultants
04.2019 - 08.2020
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Communicated with production team members about quality issues.
Used calipers and micrometer measuring instruments.
Tested [Product or Service] for function and accuracy and verified final product configuration met engineering specifications.
Studied product blueprints before performing inspections.
Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Identified and documented quality discrepancies for management to develop resolutions.
Performed root cause analysis to identify and resolve defects, improving quality standards.
Updated quality control records and reports.
Followed standard operating procedures for inspections and tests.
Recorded inspection and test results on data sheets.
Operated and maintained testing equipment.
Trained other workers in inspection and testing procedures.
Production Supervisor
Cascade Die Casting Group Inc.
02.2015 - 04.2019
Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
Resolved issues quickly to maintain productivity goals.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Managed internal operational standards and productivity targets.
Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Established clear priorities and production quality standards.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Achieved on-time shipments goal by empowering employees to continued success.
Coordinated with other departments to maintain smooth and efficient product flow.
Negotiated contracts with suppliers to secure best pricing and quality of components.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Monitored daily and weekly key performance indicators to maintain on-track status.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Created and implemented strategies for improving operational efficiency and accuracy.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Supervised ongoing daily production phases.
Kept accurate and detailed records of personnel progress and productivity.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Cultivated professional working relationships with peers and supervisors.
Implemented policies and standard operating procedures for continuous improvement.
Collaborated with other leaders and executives to direct workflow and support operations.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Oversaw loading and unloading of packages in warehouse.
Managed team of 20+ production associates, overseeing productive production processes and meeting all deadlines.
Production Worker
Premier Finishing
11.2008 - 03.2014
Took on additional shifts during peak work periods to keep projects on schedule.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Followed safety procedures and guidelines to maintain safe working environments.
Managed inventory levels and restocked supplies to keep up with high production needs.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Maintained machinery to prevent overloads and avoid malfunctions.
Weighed and measured items to prevent waste and meet quality standards.
Used equipment properly to avoid workplace hazards or injuries.
Assembled products according to changing daily work orders and specific customer needs.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Maintained organized work area by cleaning and removing hazards.
Met production targets and tight deadlines by collaborating closely with team members.
Prepared reports and technical documentation of day-to-day production processes.
Made sure that products were produced on time and are of good quality.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Examined incoming materials and compared to documentation for accuracy and quality.
Performed general equipment maintenance and repair to minimize downtime.
Reviewed production schedules and streamlined processes.
Inspected products and machines to maintain quality and efficiency.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
High School Diploma -
Tri County Senior High School
Sand Lake, MI
05.1993
Skills
Quality Inspection
Training and mentoring
Performance monitoring
Detail Oriented
Personnel Management
Production Optimization
Decision-Making
Problem-solving skills
Quality improvements
Public Speaking
Technical reporting
Quality Assurance
Quality Control Management
Corrective Action Planning
Auditing Techniques
Safety Procedures
Sound decision-making abilities
Team Leadership
Relationship Building
Analytical Thinking
ISO standards knowledge
Certification
CQT - Certified Quality Technician
ACI Concrete Field Technician Level 1
MDOT Nuclear Density Testing
MCA Concrete Technician Level 1
MDOT HMA Sampling
MDOT Aggregate Sampling
OSHA 10
Timeline
Quality Assurance Supervisor
Intertek/PSI
08.2020 - 06.2024
Quality Assurance Inspector
MaterialsTesting Consultants
04.2019 - 08.2020
Production Supervisor
Cascade Die Casting Group Inc.
02.2015 - 04.2019
Production Worker
Premier Finishing
11.2008 - 03.2014
High School Diploma -
Tri County Senior High School
CQT - Certified Quality Technician
ACI Concrete Field Technician Level 1
MDOT Nuclear Density Testing
MCA Concrete Technician Level 1
MDOT HMA Sampling
MDOT Aggregate Sampling
OSHA 10
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