Aron Vidales
Dickinson,ND
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at CARQUEST. Skilled in negotiation and sales development, achieving significant revenue growth. Excels in staff development and performance management, ensuring high-quality service delivery and operational excellence.
Overview
13
13
years of professional experience
Work History
Delivery Driver/Parts Professional
CARQUEST
04.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Foreman
Vidales Drywall
07.2011 - Current
- Checked equipment to determine if maintenance was required.
- Reworked positions and workflow based on individual abilities and production targets.
- Reviewed project details to specify correct materials and equipment for job sites.
- Inspected completed work to verify quality standards and compliance with criteria.
- Met with home builders and other tradesmen to make sure job being complete to the highest standards, or discuss and solve any problems.
Car Detailer
Enterprise
07.2021 - 08.2022
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Reported daily work progress and encountered problems to management.
- Help customers when needed and provide them with transport to and from our rental location if needed.
Mobile Expert
OSL Retail Services
08.2019 - 12.2020
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Monitored wireless sales space to establish familiarity with various carriers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Advocate
Gateway Wireless
01.2017 - 08.2018
- Developed and implemented sales strategies to increase revenue.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Education
High School Diploma -
Hebron High School
Hebron, ND05.2014
Skills
- Performance Management
- Policy Implementation
- Financial Management
- Staff Development
- Sales Techniques
- Negotiation
- Product Sales
- Sales Development
- Sales expertise
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver/Parts Professional
CARQUEST
04.2023 - Current
Car Detailer
Enterprise
07.2021 - 08.2022
Mobile Expert
OSL Retail Services
08.2019 - 12.2020
Sales Advocate
Gateway Wireless
01.2017 - 08.2018
Foreman
Vidales Drywall
07.2011 - Current
High School Diploma -
Hebron High School
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