Business Analyst and Project Manager with 8+ years in healthcare IT, focusing on HL7 integration and Health Information Exchange (HIE). Certified in HL7 with expertise in interface configuration, data validation, and troubleshooting. Proven track record in leading cross-functional teams to deliver onboarding projects that meet interoperability standards and compliance requirements. Proficient in creating comprehensive documentation and utilizing tools like Microsoft Visio and SharePoint to support the Software Development Life Cycle (SDLC).
Overview
6
6
years of professional experience
1
1
Certification
Work History
Onboarding Analyst / Project Manager
Kentucky Health Information Exchange (CHFS) OATS
08.2020 - Current
Lead end-to-end onboarding of healthcare providers across Kentucky to support the secure exchange of patient health information
Oversee HIE implementation projects through all lifecycle phases-initiation, planning, execution, monitoring, and closure
Define project scope, manage timelines, and coordinate with internal teams, vendors, and providers to ensure milestone success
Configure and validate HL7 interfaces; conduct testing in UAT and production environments
Set up and support IHE transactions, including Continuity of Care Document (CCD) exchanges, (ITI-08, ITI-18, ITI-44)
Facilitate stakeholder meetings and progress updates; proactively manage risks, issues, and change requests
Maintain strong relationships with third-party vendors and provider organizations for seamless implementation
Lead data migration and cutover from legacy VPN/Web Services to the Deloitte Health Interactive Platform
Ensure interoperability compliance and provide hands-on troubleshooting for technical integration issues
Onboarded HL7 data feeds for KHIE participants, including ADT (Admission, Discharge, Transfer), ADTSS (Syndromic Surveillance Reporting to CDC), LAB, RAD (Radiology), TRN (Transcription), PATH (Pathology), ORU (Observation Result), and Imaging feeds
Led integration efforts for KHIE's connection to the eHealth Exchange to support interstate data sharing and nationwide interoperability
EMR/EHR Systems (EPIC, NextGen, NexTech, Allscripts)
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Improved team collaboration with implementation of new communication tools.
Developed comprehensive training materials for new analysts, improving onboarding efficiency.
Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Optimized operational efficiency by redesigning workflow processes.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Achieved significant improvements in project quality by establishing rigorous quality control processes.
Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
Analyzed project performance data to identify areas of improvement.
Business Analyst
Beaumont Health, Dearborn, MI
12.2018 - 08.2020
Worked on HL7 integration and data exchange implementations using eHealth Exchange and EPIC interfaces
Performed HL7 standards analysis and validated interface messages for pre-deployment testing and ongoing troubleshooting
Monitored ancillary data transactions and addressed HL7 message issues, ensuring reliable and secure data flow
Conducted manual validation and smoke testing of HL7 messages across interface builds before delivery to QA
Used SQL to retrieve, validate, and test HL7 message data from Oracle databases and performed backend verification
Gathered and analyzed business requirements for HL7 web services, EMR integrations, and EDI transactions (X12, 835, 837)
Created user guides and process documentation to support HL7 onboarding and interface enhancements
Supported agile practices including backlog grooming, sprint planning, and velocity analysis with a focus on HL7 data
Collaborated with cross-functional teams to ensure HL7-related content and integration aligned with SOA architecture and AEM platforms
Assisted in developing data mapping, cleansing, ETL, and validation strategies related to HL7 and healthcare claims data
Education
Bachelor of Arts (B.A.) -
Karachi University
2012
Skills
HL7 Certified
HL7 Messaging Standards (2x, 3x), IHE Transactions, CCD Exchange
Health Information Exchange (HIE) Integration & Compliance
Support and Information Worker at Women's Information And Referral Exchange (WIRE)Support and Information Worker at Women's Information And Referral Exchange (WIRE)