Aroten "Arthur" Narsisian
Houston
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-oriented General Manager with 2.5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Part Time Welder Helper
Dariush Nasiri
06.2016 - 07.2023
- Enhanced weld quality by assisting in the preparation of materials and equipment for welding projects.
- Reduced downtime by ensuring timely maintenance and repair of welding tools and machinery.
- Improved workplace safety by diligently following safety protocols and procedures during all tasks.
- Contributed to on-time project completion by efficiently organizing materials and maintaining a clean work area.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Ensured high-quality welds through pre-weld joint preparation, including cleaning surfaces and removing debris.
- Minimized defects with thorough post-weld inspections, identifying any issues for prompt correction.
- Increased production speed without sacrificing quality by effectively preparing parts for tack welding or full assembly processes.
Human Resources Coordinator
Cigarette & Vmart
10.2020 - 02.2023
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
- Addressed and resolved general payroll-related inquires.
- Evaluated timecards for accuracy on regular and overtime hours.
- Sent notices to employees and subcontractors regarding expiring documentation.
- Coordinated meetings, developed meeting content and presented human resources law updates.
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
- Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
- Captured key feedback from employees during exit interviews.
- Handled immigration-related issues for each business unit.
Private Security Guard
Apple VTech
06.2017 - 03.2020
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored employee activities, confirming compliance with security regulations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Personal Secretary
Roman Empire Insurance
12.2018 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Received and routed business correspondence to correct departments and staff members.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cashier
MacDonald's Restaurant
06.2018 - 12.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Sales Associate
Panera Bread
11.2017 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Political Science
California State University - Northridge
Northridge, CA06.2023
Skills
- Human Resources Oversight
- Problem Anticipation and Resolution
- Sales Promotion
- Business Leadership
- Department Oversight
- Policy Development and Enforcement
- Hiring and Onboarding
- Finance and Accounting Oversight
- Financial Statement Review
- Performance Monitoring and Evaluation
- Management Training
- Administrative Management
Certification
- Certified in Human Resources Management
Languages
Armenian
Native or Bilingual
Persian
Native or Bilingual
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Timeline
Human Resources Coordinator
Cigarette & Vmart
10.2020 - 02.2023
Personal Secretary
Roman Empire Insurance
12.2018 - 12.2019
Cashier
MacDonald's Restaurant
06.2018 - 12.2018
Sales Associate
Panera Bread
11.2017 - 06.2018
Private Security Guard
Apple VTech
06.2017 - 03.2020
Part Time Welder Helper
Dariush Nasiri
06.2016 - 07.2023
Bachelor of Science - Political Science
California State University - Northridge