Arpakorn Walker
Louisville,TN
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Rice Catering&Personal Chef
Louisville, TN
04.2019 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Trained and motivated employees to perform daily business functions.
- Created and monitored promotional approaches to increase sales and profit levels.
Catering Sous Chef
Bistro AIX
Jacksonville, FL
07.2009 - 07.2010
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Monitored and controlled overhead and production costs with responsibility for profit and loss.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed 3 culinary personnel in service to [Number]-customer base.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Implemented successful cross-marketing strategies such as food and wine pairings.
Customer Service Specialist
Alan And Associates
New York, NY
05.2008 - 06.2009
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Maintained and managed customer files and databases.
- Recorded account information to open new customer accounts.
Marketing Associate
Sysco Food Services Of Detroit
Canton, MI
01.2005 - 04.2008
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
Associate of Arts - Culinary Arts
Institute of Culinary Education
New York, NY05.2009
MBA - Marketing
Middle Tennessee State University
Murfreesboro, TN05.2004
Bachelor of Science - Business Administration
Chulalongkorn University
Bangkok, Thailand05.2000
Skills
- Strategic Planning
- Industry Expertise
- Prospecting and Cultivating
- Closing Sales
- Trend Research
Timeline
Owner/Operator
Rice Catering&Personal Chef
04.2019 - Current
Catering Sous Chef
Bistro AIX
07.2009 - 07.2010
Customer Service Specialist
Alan And Associates
05.2008 - 06.2009
Marketing Associate
Sysco Food Services Of Detroit
01.2005 - 04.2008
Associate of Arts - Culinary Arts
Institute of Culinary Education
MBA - Marketing
Middle Tennessee State University
Bachelor of Science - Business Administration
Chulalongkorn University
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