Arpan Pathak
Dallas-Fort Worth,TX
Summary
International Relations graduate with a multidisciplinary focus on global policy, supply chain strategy, financial systems, and data analytics. Certified in Investment Management, Supply Chain Management, Project Management, and AI-driven data analysis. Passionate about connecting international policy, economic strategy, and finance to support sustainable growth, risk-aware decision-making, and long-term institutional impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business, Operations & Marketing Intern
Internship Experience UK
07.2021
- Developed and executed marketing strategies to attract new customers and increase brand awareness in the UK market.
- Conducted market research to identify customer needs and preferences.
- Analyzed market trends and competitor activities to identify growth opportunities.
- Managed social media platforms and created engaging content to increase brand visibility and customer engagement.
Assistant Manager / Cashier
AK Convenient Store – Beer & Wine
12.2023 - 08.2025
- Supervised daily store operations, scheduling, and shift coverage.
- Trained new employees on customer service and compliance procedures.
- Handled deposits, closing shifts, and cash reconciliation.
- Resolved customer complaints and ensured service standards were met.
- Conducted ID checks and enforced alcohol compliance regulations.
Repair Technician / Customer Service & Cash Handling Associate
The Fix – Mobile Repair (Walmart Red Oak)
08.2025 - Current
- Manage daily customer transactions including cash drawers, card payments, and digital transactions with high accuracy.
- Diagnose and repair mobile devices with attention to detail and care for customer property.
- Explain service pricing, warranties, and protection plans clearly to customers.
- Upsell accessories and services based on customer needs.
- Maintain transaction records, follow company procedures, and ensure compliance with retail policies.
Education
Bachelor of Science - International Relations
University of London
12-2024
Skills
- Customer Relationship Management
- Financial Literacy
- Cash Handling & Reconciliation
- Risk Awareness & Compliance
- Account Services
- Sales & Product Recommendations
- Data Analysis
- Process Optimization
- Communication & Outreach
- Problem Resolution
- Transaction Processing
- Policy Adherence
- Team Collaboration
- Digital Banking Tools
- Ethical Decision-Making
Certification
- Investment Management – University of Geneva (Coursera)
Financial markets, portfolio management, asset allocation, risk-return analysis, investment strategies, macroeconomic indicators, ethical finance.
- Data Analytics – Google Professional Certificate
Data cleaning, SQL, spreadsheets, visualization, trend analysis, reporting, business insights.
- Project Management – Google Professional Certificate
Project planning, Agile & Waterfall, stakeholder communication, budgeting, risk management, performance tracking.
- Generative AI for Data Analysis – Microsoft
AI-assisted data processing, visualization, forecasting, automation, ethical AI principles, business applications.
- Supply Chain Management – Rutgers University
Logistics, operations, inventory management, procurement, demand forecasting, global supply chain strategy.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Repair Technician / Customer Service & Cash Handling Associate
The Fix – Mobile Repair (Walmart Red Oak)
08.2025 - Current
Assistant Manager / Cashier
AK Convenient Store – Beer & Wine
12.2023 - 08.2025
Business, Operations & Marketing Intern
Internship Experience UK
07.2021
Bachelor of Science - International Relations
University of London