Hi, I’m
Arpegea S. Pagsuberon
Olney,TX
Summary
Am an organized and motivated leader with outstanding analytical, problem solving, and troubleshooting skills. Am able to apply 20 years of computer and management experience to serving an employer. Personable and reliable nature will prove to be an asset to an employer while moving together to look to the future. Court Management Court & City Related Software Areas of Expertise Microsoft Software File & Record Retention Technology and Realization Cost-Reduction Strategies
Overview
18
years of professional experience
Work History
City of OlneyOlney, TX
City Administrator
04.2018 - Current
Job overview
- Directly and indirectly oversaw 25+ employees
- Process and remit utility payments, deposits, permits and other miscellaneous fees
- Maintains confidentiality of work-related issues and City information;
- Compose, manage and update social media posts and City website to keep community informed;
- Compose, types, edits and maintains variety of correspondence, reports, memoranda, documents, etc
- And faxes copies as required;
- Research legal requirements/procedures before placing items (in question) on City Council meeting agenda
- Check for other requirements in Municipal Clerk’s Handbook
- Contact TML, Secretary of State, City Attorney’s office, or City Secretary offices in other cities when questions arise;
- Prepare meeting agendas and prepare agenda packets for all applicable officials
- Prepare legal notices of public hearings, special meetings, bids, and ordinances and ensures it is published in accordance with legal requirements;
- Attend regular and special City Council meetings, oversees or performs accurate recording of proceedings including audio recordings, preparation of minutes with proper legislative terminology, recording, indexing and filing for public record, distributes information as required;
- Review, revise and update all forms and applications as necessary;
- Prepare, index and file ordinances, proclamations, resolutions and orders of councils, oversees codification of ordinances in to code of ordinances and timely update of all code of ordinance books in possession of City staff;
- Receive and assist public regarding questions pertaining to ordinances and other City regulations and requirements.
- Appointed and managed department heads to maintain smooth operations between different functional areas
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws
- Researched issues, wrote reports and presented findings to city council
- Monitored and supported bidding and proposal process
- Fostered climate of collaboration between general public, city manager, and members of city council
- Pursued learning opportunities and maintained current understanding of trends and technological advances in municipal management
- Represented city and interests with community organizations, government agencies and general public
Court Clerk – City Clerk - Interim City Secretary – Assistant City Administrator
Job overview
- Prepare files and dockets for criminal court cases and proceedings;
- Issue court notices and summons;
- Serve as courtroom clerk during court sessions;
- Prepare materials and information for Municipal Judge to review and sign;
- Handle attorney, defendant, citizen and agency requests for services;
- Identifies problems and recommend procedural and administrative changes;
- Process and verify weekly, monthly, quarterly and annual reports to various State agencies;
- Investigates problems that affect case flow and recommends or implements corrective measures;
- Collection of fines and fees and preparation of state reports as required;
- Designs and implements policies and procedures to support implementation of judicial rulings and to improve operational effectiveness of Court;
- Handles information and/or monies received by entering information into computer, process incoming and outgoing mail, posting transactions, verifying payments, and balancing payments;
- Processes judicial information by posting and receipting payments and bonds, preparing warrants for signature, notifying defendants, processing citations and insurance verifications, and completing related court case monitoring tasks;
- Maintains files and records by reviewing and filing documents and related paperwork, monitoring systems and reviewing entries.
Franke / S2K GraphicsChatsworth, CA
Project Coordinator
02.2015 - 05.2016
Job overview
- Dedicated Project Coordinator with 20 years of technical and administrative experience;
- Respected member of highly skilled, customer-focused, and strategically aligned team;
- Manage 30+ territories to encompass over 1000 restaurant locations;
- Work closely with 3 Account Managers, understanding their individual management styles;
- Work directly with internal or external customers to generate quotes and/or process orders and determine distribution schedules;
- Coordinate customer purchase order, credit, and/or billing;
- Coordinate, initiate, maintain, and follow assigned sales order and/or project;
- Track and report sales order/project process, as necessary;
- Update company distribution schedules, restaurant profiles and status;
- Schedule surveys, startups or installations;
- Provide authorizations or release for products;
- Maintain accurate order entry throughout project life cycle;
- Confirm material accuracy, product quality control and distribution quantities;
- Make outbound call to customer or project stakeholder, process returned materials and credit accounts.
FedEx Office / Amgen OnsiteThousand Oaks, CA
Center Manager – Project Manager
11.2005 - 02.2015
Job overview
- Maintain portfolio of top 50 customers, research opportunities to assist with customer work flow;
- Manage production flow and source work nationwide through FedEx network and shipping;
- Ensure quality during and after production, follow up with customer to guarantee 100% satisfaction;
- Focused on operational excellence with team to achieve zero customer facing failures;
- Ensure staff adheres to standard operating procedures to promote consistency in all processes, and that all contractual obligations between FedEx and Amgen are met;
- Instruct and training new users on software knowledge and understanding;
- Maintain 6 accounts, implement new accounts to build business and manage 150+ users;
- Collaborate with staff and support teams to optimize working environment and customer service;
- Provide consultative assistance and expert service to all customers;
- Process complex orders and coordinate customer print projects through vendors;
- Provide competitive bid pricing to customers and work to provide highest quality product;
- Assist in preparation of financial reporting and delivered presentations for quarterly business reviews;
- Assist training and coaching fellow team members, and provide positive work leadership to follow company standards, policies, procedures and directives.
Education
Antelope Valley High SchoolLancaster
High School Diploma
05.1999
Skills
- Fluent in Spanish
- Relationship building
- Critical thinking skills
- Administration strength
- Project coordination
- Data collection/organization
- Municipal management trends
Timeline
City Administrator
City of Olney
04.2018 - Current
Project Coordinator
Franke / S2K Graphics
02.2015 - 05.2016
Center Manager – Project Manager
FedEx Office / Amgen Onsite
11.2005 - 02.2015
Court Clerk – City Clerk - Interim City Secretary – Assistant City Administrator
Antelope Valley High School
High School Diploma