Arpita Saha
Dublin,CA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Cisco Systems
09.2022 - Current
- Leading a team of 3 Product Managers to successfully deliver a product suite for Cisco's Digital Partner Strategy across Channel Partners Lifecycle, Partner Compensation, Partner Registration and Partner Enablement initiatives
- Collaborated with data scientists and engineers to create a prototype for predictive analytics models for risk assessment to decrease false positives
- Envisioned product roadmap for AI-driven fraud detection solutions to reduce bad actors from the system by 30%
- Drive market assessment, solution and implementation strategy for SaaS and emerging Go-To-Market initiatives
Product Manager
Cisco Systems
02.2021 - 09.2022
- Manage product discovery, review, scope validation, sizing, and prioritization to align with business value,outcome, and key results
- Designed and delivered Partner Experience Platform powered by data analytics & business insights with renewal maturity modelling and recommendations to enable data-driven decisions
- Reduced 40% of tools footprint with a platform-centric approach and automation capabilities
- Build a closed loop engagement with cross functional stakeholders, operational leaders, solution vendors and partners to improve experience and drive efficiencies across the partner journey and touch points
Success Specialist
Salesforce
04.2019 - 01.2021
- Helped Premier Salesforce customers with adoption guidance, onboarding, org health checkup, renewal risk assessment, value maturity assessment & Covid-19 Response Guidance
- Engaged with business stakeholders to identify implementation gaps and designed product specific features to increase overall product value and adoption
Technical Account Manager
Salesforce
03.2018 - 04.2019
- Worked closely with key Salesforce Premier customers helping them adopt the latest Salesforce innovations, optimize platform efficiency and reduce disruption from critical incidents
Software Engineer
Tata Consultancy Services
09.2015 - 03.2018
- Built portal for Club Car using Salesforce Lightning web components, apex triggers, workflows. Integrated with downstream systems using Mulesoft.
Certification
- Product Management Studio Program, UC Berkeley
- 10X Salesforce Certified, Salesforce
Timeline
Senior Product Manager
Cisco Systems
09.2022 - Current
Product Manager
Cisco Systems
02.2021 - 09.2022
Success Specialist
Salesforce
04.2019 - 01.2021
Technical Account Manager
Salesforce
03.2018 - 04.2019
Software Engineer
Tata Consultancy Services
09.2015 - 03.2018