ARPY JIVALAGIAN

• Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks.
• Assisted client relationship managers at bank branches with customer account research and maintenance.
• Exceed client expectations by thoroughly understanding problems and providing creative solutions.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

• Manage company LinkedIn profile; generate content and maintain active engagement with candidates.
• Handle all receptionist functions; answer incoming calls, responding to emails.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Manage accounts and perform bookkeeping; organize monthly bills and expenses.
• Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
• Improved time management of the executive through effective prioritization and organization of tasks.

• Researched and resolved billing discrepancies to enable accurate billing.
• Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
• Worked with multiple departments to check proper billing information.
• Maximized revenue potential by identifying and resolving under-billed accounts.

As a student project management contributor, I assisted in managing the construction and scheduling of Los Angeles' first 3D-printed micro-unit residence. Designed for various demographics, the unit utilizes advanced technology to achieve self-sustainability in water, power, and connectivity through solar energy. Initially intended for housing-insecure individuals, the project is endorsed by local government as a scalable solution to swiftly address housing challenges while promoting sustainable construction for climate mitigation. Its adaptable design serves diverse needs, from young professionals to seniors, low-income populations, and the homeless.

Https://www.solardecathlon.gov/event/competition-team-woodbury-university.html

• Researched and analyzed cost-effective alternatives to traditional construction methods to enhance affordability and efficiency.
• Assisted in developing and optimizing the construction schedule for a 3D-printed micro-unit, ensuring streamlined project execution.
• Monitored timelines, milestones, and deliverables to support the successful achievement of project objectives.
• Documented key discussions, action items, and critical decisions from meetings to facilitate effective project coordination.