Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
EMT-Basic
CareFlite, TX
05.2024 - 01.2025
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Evaluated patient histories to assess and prioritize levels of care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Medical Unit Secretary
Medical City Denton
01.2022 - 05.2024
Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
Administrative Assistant
Parkland Health and Hospital Systems
06.2018 - 12.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.