Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Arreonna Isom

Summary

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Punctual and loving Babysitter offering experience caring for children of all ages. Comfortable supervising special needs children and preschool ages.

Overview

3
years of professional experience
1
Certificate

Work History

Andrea Szabo

Personal Babysitter
05.2023 - Current

Job overview

  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Transport children to school on a timely manner.

Charlies Restaurant

Server
12.2021 - Current

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Did call in orders, online orders, drive thru while taking tables in the dinning room.

Texas Roadhouse

Lead Hostess
09.2020 - 12.2021

Job overview

  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating, and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Used cash registers and credit card machines to cash out customers.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Delivered pick-up and curbside orders to guests.

Education

Whitmer High School
Toledo, OH

High School Diploma
05.2023

University Overview

  • 3.9 GPA
  • Ranked in Top 10% of class
  • Honor Roll All Four Year
  • Professional Development: Cosmetology
  • magna cum laude graduate

Skills

  • Homework Support and Assistance
  • Parent Relations
  • Healthy Learning Environment
  • Promoting Good Behavior
  • Contamination Prevention
  • Cash Register Operations
  • Table Bussing
  • Bill Computation
  • Dining Customer Service
  • Table Setting Arrangements
  • Warm and Friendly
  • High-Volume Dining

Certification

  • Licensed Cosmetologist
  • BARBICIDE COVID -19 Certification


Timeline

Personal Babysitter

Andrea Szabo
05.2023 - Current

Server

Charlies Restaurant
12.2021 - Current

Lead Hostess

Texas Roadhouse
09.2020 - 12.2021

Whitmer High School

High School Diploma

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Arreonna Isom