Arriana Casanova
Painesville,OH
Summary
I am a dedicated and optimistic student looking for new opportunities for work. With 5+ years of job experience with an expansive background, I am looking to put my skills to the test while contributing to the greater good of the company.
Overview
7
7
years of professional experience
Work History
Civil Air Patrol
United States Air Force
01.2020 - 01.2023
- Improved teamwork and communication among cadets by implementing structured training programs and team-building exercises.
- Coordinated logistics for large-scale events such as training exercises or search-and-rescue missions, ensuring seamless execution of operations.
- Managed emergency response situations effectively, coordinating resources and personnel to ensure timely resolution.
- Enhanced safety awareness within the unit by conducting comprehensive safety briefings and promoting a culture of vigilance.
Pool Technician
The Ohio State Facilities
08.2023 - Current
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Enhanced customer satisfaction and safety by promptly addressing and resolving any pool-related issues or concerns.
- Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
Golf Attendant
City Of Cleveland/TROON
07.2020 - 08.2023
- Enhanced golfer satisfaction by providing exceptional customer service and efficiently addressing their needs.
- Improved course maintenance through diligent upkeep of golf carts, clubs, and other equipment.
- Supported tournament organization by assisting in setup, coordination, and execution of events.
Customer Service
Dunkin', Dairy Queen, And Rally's
01.2017 - 01.2020
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Collaborated with team members to improve overall response times and service quality.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor of Science - Earth Science And Astrophysics
The Ohio State University
Columbus, OH05.2025
Associate of Science -
Lakeland Community College
Willoughby, OH05.2023
High School Diploma -
North High School
05.2019
Skills
- Hazardous Chemicals Handling
- Attention to Detail
- Microsoft Word
- Calm Under Pressure
- Event coordination
- Microsoft Excel
- Data Entry
- Sales Abilities
Languages
Spanish
Timeline
Pool Technician
The Ohio State Facilities
08.2023 - Current
Golf Attendant
City Of Cleveland/TROON
07.2020 - 08.2023
Civil Air Patrol
United States Air Force
01.2020 - 01.2023
Customer Service
Dunkin', Dairy Queen, And Rally's
01.2017 - 01.2020
Bachelor of Science - Earth Science And Astrophysics
The Ohio State University
Associate of Science -
Lakeland Community College
High School Diploma -
North High School