Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arriana Figueroa

Jewett City

Summary

Self-motivated problem solver with 10 years experience working with customers. Work with several teams to accomplish one goal and

that customer, client satisfaction. Quick thinker, people-person and a love for a good challenge when interacting with all types of

people and personalities. It's a privilege to be able to have experiences in all types of environments, workplaces and being able to take

away new skills.

Overview

6
6
years of professional experience

Work History

Patient Solution Specialist

UCFS
05.2024 - Current

Take calls to Scheduled, reschedule, or cancel patients. Put pending refill to providers, register patients, and cover for greeters at different front desk if needed. We get calls for all 5 location and all departments such as primary care, gynecology, dental, behavioral health, and gastrointestinal. On average we take 80-100 calls a day each and about 700 calls all together as a team. We use Epic and also help patients with set up of MyChart.

Nanny

Care.com
04.2020 - 04.2024

Maintain a safe, clean and nurturing environment for young children. Established and maintained daily routine, food prep nutritious meals, facilitated age appreciate activities to

strengthen overall development and growth.

Front Desk Receptionist

Comfort Inn
03.2023 - 03.2024

Get a Reservation card ready for check in, check in guest, check out guest, laundry, make sure common areas are clean and stocked (bathrooms, pool areas, lounge areas, lobby, and dining area), assist guests in what they need

help with.

Administrative Assistant

Bravado Barbershop
10.2018 - 05.2020

Assisted group with any clerical need by

efficiently handling telephone calls, records management needs and correspondence. Kept office equipment functioning

optimally by troubleshooting problems and completing basic maintenance. Stocked materials in organized and useful manner

Education

High School Diploma -

Griswold High School
Griswold, CT
06-2019

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Microsoft windows and office
  • Multitasking
  • Excellent communication
  • Team collaboration
  • Adaptability and flexibility

Timeline

Patient Solution Specialist

UCFS
05.2024 - Current

Front Desk Receptionist

Comfort Inn
03.2023 - 03.2024

Nanny

Care.com
04.2020 - 04.2024

Administrative Assistant

Bravado Barbershop
10.2018 - 05.2020

High School Diploma -

Griswold High School
Arriana Figueroa