ARRIANA ROBINSON
Sacramento,United States
Summary
To obtain an entry-level position in a secure and well-established company, which allows professional growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Program Analyst
Another Chance Counseling Center
02.2019 - 03.2022
- Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
- Coordinated closely with finance teams to manage budgets effectively throughout the lifecycle of each project or initiative.
- Implemented quality assurance measures, leading to a significant reduction in errors and rework.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Collaborated with stakeholders to define clear program goals and establish performance metrics.
- Identified opportunities for process improvement, resulting in increased operational efficiency across the organization.
- Evaluated current processes to develop improvement plans.
- Restructured procedures through coordination with compliance director to create and execute projects.
McDonalds Crew Member
McDonald's
01.2022 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Documented customer orders and conveyed special requests to kitchen staff.
- Accurately operated cash register to process customer payments.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
Front Office Executive
Heartland Services
08.2019 - 03.2021
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Participated in regular staff meetings to discuss best practices and address any areas needing improvement within the front office team.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
FedEx Package Handler
FedEx Ground
08.2018 - 01.2019
- Followed safety regulations to maintain safe work environment.
- Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
- Proved successful working within tight deadlines and a fast-paced environment.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Managed warehouse operations and verified proper shipment procedures.
- Maintained accurate records of incoming and outgoing packages and shipments for future reference.
- Supported team morale by fostering positive communication and collaboration among coworkers.
Youth Employment Program/ Sam & Bonnie Pannell Community Center (Paid work experience/training)
City of Sacramento
08.2017 - 08.2018
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Interacted with customers by phone, email, or in-person to provide information.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Education
High school Diploma -
Gerber Jr./Sr. High School
12.2019
Skills
- Work front counter & Taking orders through the drive thru
- Operating Cash register
- Prepare food
- Making sure area is cleaned and well-maintained
- Sort & handle packages of various sizes and weights
- Lift, pull, carry and scan packages
- Maintain fast pace to assure mail is processed in timely manner
- Served as front desk receptionist and answered phones
- Provided customers with detailed information on recreation activities and events
- Multitasking
- Risk Assessment
- Adaptability and Flexibility
- Analytical Skills
- Problem-solving abilities
- Strategic Planning
- Interpersonal Communication
- Client Relationship Management
- Filed, copied, and organized documents in chronological order
- Received cash from customers and prepared receipts for paid recreation activities
- Organized documents in chronological order
- Assisted with child supervision as needed
- Monitor marketing flyer stocks and replenish as needed
- Warehouse Experience
- DETAIL-ORIENTED
- Organizational Skills
- RECEPTIONIST - Less than 1 year
- FAST LEARNER
- CUSTOMER SERVICE
- Time Management
- RETAIL SALES
- Detail-oriented and accurate
- Customer Service Skills
- Creative and Flexible
- Fast Learner
- Team Player
- Positive Attitude
- Self-Motivated
Timeline
McDonalds Crew Member
McDonald's
01.2022 - 03.2022
Front Office Executive
Heartland Services
08.2019 - 03.2021
Program Analyst
Another Chance Counseling Center
02.2019 - 03.2022
FedEx Package Handler
FedEx Ground
08.2018 - 01.2019
Youth Employment Program/ Sam & Bonnie Pannell Community Center (Paid work experience/training)
City of Sacramento
08.2017 - 08.2018
High school Diploma -
Gerber Jr./Sr. High School
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