Arrianna Lavoie
Providence
Summary
I am professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Receptionist
University Orthopedics
05.2024 - Current
- Managed front desk operations, ensuring smooth check-in and patient flow.
- Scheduled appointments using electronic health record systems to optimize clinic efficiency.
- Provided exceptional customer service, addressing patient inquiries and resolving concerns promptly.
- Maintained accurate medical records and confidential information in compliance with HIPAA regulations.
Shift Leader
Lasalle Bakery
01.2021 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained new team members on operational procedures and customer service excellence.
- Assisted in scheduling shifts, optimizing staff coverage for peak periods.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
Education
Master of Science - Health Care Administration
Rhode Island College
Providence, RI05-2027
Health Care Administration
Rhode Island College
Providence, RI05-2024
Skills
- Organization skills
- Time management
- Verbal and written communication
- Appointment scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
University Orthopedics
05.2024 - Current
Shift Leader
Lasalle Bakery
01.2021 - Current
Master of Science - Health Care Administration
Rhode Island College
Health Care Administration
Rhode Island College
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